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Job description
We are looking for a Territory Lead for ou Trauma & Extremities department in Abu Dhabi:
What you will do
Promote Stryker Trauma & Extremities solutions across the Abu Dhabi region, ensuring optimal product adoption and customer satisfaction.
Become the resident expert on Trauma implants, fixation systems, extremities solutions and related instrumentation, supporting surgeons with high-level clinical and technical knowledge.
Build, strengthen and maintain long-term relationships with orthopedic trauma surgeons, OR staff, procurement teams and hospital decision-makers.
Monitor market dynamics in the Trauma & Extremities segment, including competitor activity, product innovations and regulatory changes, and provide regular updates to your manager.
Execute activities to achieve or exceed regional targets, in line with company strategy; deliver required reporting.
Plan, conduct and document field activities including hospital visits, product demonstrations, workshops and case support.
Evaluate customer needs and prepare accurate, complete material lists for trauma procedures and product requests.
Guide customers through purchasing processes (tender, direct purchase, leasing, etc.) and collaborate closely with the tender department for all procurement-related projects.
Track product deliveries in Abu Dhabi, ensure timely communication with customers and support efficient inventory management where applicable.
Oversee product delivery and installation, provide user training for OR teams, and attend trauma procedures to ensure optimal product usage and outcomes.
Manage billing accuracy and coordinate with Finance/Accounting to ensure timely payment collection.
Handle customer feedback or complaints in collaboration with Quality, ensuring corrective actions and transparent communication.
Prepare and maintain congress/workshop/demo materials, ensuring sterilization, availability and proper storage.
Support Marketing with scientific events, cadaver labs, workshops and educational initiatives in the Trauma & Extremities field.
Assist the logistics team when required to maintain smooth operations in the territory.
What you will need
Bachelor’s degree in Business, Biomedical Engineering, Medical Sciences, or a related field.
1–3 years of experience in medical device; Trauma, Orthopedics or Extremities experience strongly preferred.
Strong understanding of orthopedic trauma procedures, implants and OR environment (training provided if needed).
Excellent communication, relationship-building and negotiation skills.
Analytical mindset with strong attention to detail and sound decision-making abilities.
High integrity, accountability and commitment to meeting deadlines and operational tasks.
Customer-focused, adaptable, proactive and able to work independently with minimal supervision.
Proficiency in English; Arabic is an advantage in the Abu Dhabi healthcare landscape.
Good command of MS Office tools.
Valid driving licence.
Team-oriented attitude with a willingness to learn, grow and support colleagues when needed.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
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