We are looking for a Territory Lead for our Neurovascular Division in Dubaï:

What you will do

• Promote the company’s products while ensuring strong alignment with customer needs.

• Become the resident expert of your product line, engaging confidently with surgeons and healthcare professionals.

• Build, maintain and expand strong business relationships across your territory to drive commercial growth.

• Develop and implement business strategies that accelerate territory performance and consistently exceed targets.

• Lead all business activities in line with regional objectives and company strategy; prepare accurate reports for management.

• Plan, execute and document customer and partner visits, meetings and product demonstrations based on business priorities and customer demands.

• Assess customer proposal requests and prepare complete material lists tailored to clinical needs.

• Educate customers on procurement channels (tenders, direct purchase, leasing, etc.) and collaborate with the tender team on awarded projects, ensuring proper execution and reporting.

• Track material delivery timelines and ensure consistent communication with customers.

• Oversee product delivery and installation, conduct client support user training, and attend surgical cases as needed.

• Manage invoicing processes and coordinate with Finance & Accounting to ensure timely collections.

• Handle customer feedback and complaints by collaborating with Quality Management, implementing corrective actions, and communicating updates to stakeholders.

• Prepare congress and demo materials, ensure proper usage during events, and return materials in sterilized, undamaged condition.

• Coordinate scientific support requests and plans with the marketing team; support regional marketing activities.

• Provide support to the logistics team when required.

• Maintain high communication standards to secure the best possible patient outcomes and customer satisfaction.

What you need

Required

• Bachelor’s degree in business, medical sciences or a related field.

• 1–3 years of commercial experience as a Territory Lead or in a similar role.

• Proficiency in English.

• Strong communication skills with a customer-focused mindset.

• Ability to work independently, applying sound judgment and attention to detail.

• Proficiency in MS Office programs.

• Valid driving license.

• High sense of responsibility and professionalism.

• Strong teamwork skills and openness to change.

Preferred

• Experience in a relevant medical or healthcare field.

• Experience interacting with surgeons, clinicians, and complex hospital environments.

• Ability to analyze information from multiple sources and make informed decisions.

• Integrity, strong commitment to deadlines and follow-through.

• A solid understanding of Business development procedures and concepts gained from training and hands-on experience.