Technical Installation Coordinator - CareAI

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Orlando, FL, 32803, US
Job details
Work flexibility: Field-based Req ID: R553237 Employee type: Full Time Job category: Customer Services Travel: 80% Relocation: No

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Job description

Work Flexibility: Onsite & Field-Based with 75% travel

Summary:

The Technical Installation Coordinator at care.ai will be responsible for installing and configuring our healthcare technology products at customer sites, typically with a senior and/or lead coordinator. care.ai is a cutting-edge healthcare technology company that is revolutionizing patient care with the power of artificial intelligence. We are committed to enhancing the quality of life for patients, healthcare providers, and families through innovative solutions.

What You Will Do:

  • Manage technical aspects of the device implementation, including preparation, installation, configuration, troubleshooting, and clean-up.
  • Proactively identify and manage installation risks and issues and develop contingency plans to minimize delays.
  • Work closely with the client's IT team to ensure that installation requirements are met.
  • Monitor installation progress and performance and adjust as necessary to ensure successful completion.
  • Communicate status and progress to both team members and clients.
  • Manage vendor relationships and coordinate third-party resources as needed.
  • Ensure that all documentation is completed accurately and on time.


What You Need:

Required:

  • High school diploma or equivalent
  • 2+ years of relevant experience

Posted: November 11, 2025


Pay rate will not be below any applicable local minimum wage rates.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

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