Supervisor, Credit Cards

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San Antonio de Belen, CR
Job details
Work flexibility: Hybrid Req ID: R537136 Employee type: Full Time Job category: Finance Travel: Relocation: No

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Why join Stryker?

Looking for a place that values your unique talents? Discover Stryker's award-winning culture.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Job description

What you will do:

  • Responsible for managing the performance of the team in terms of cash application, Credit Cards, Request (troubleshooting), and unapplied cash.
  • Engage and supervise the cash application team under their scope.
  • Lead Tier 1 of Daily Huddle and escalate any major issues to Tier 2.
  • Assist in developing training materials for a newly created team.
  • Play a key role in the work migration activities from other Stryker locations, including knowledge transfer and documentation activities.
  • Ensure high-quality interactions with internal and external customers.
  • Partner with customer-facing teams, building strong relationships with both internal and external customers.
  • Provide regular updates to SSC management of KPI’s, analysis, and trends.

What you need:

  • University degree in Business Administration, Finance, Accounting, or other related areas is preferred.
  • Fluent spoken and written English; Portuguese language is a plus
  • Intermediate to advanced skills on the MS Office Suite
  • Oracle and SAP systems knowledge is a big plus
  • Strong knowledge in Service Now tool, including reporting
  • 6-8 years of relevant working experience in a finance function in matrixed international company (preferably American or Multinational Company) with complex reporting practices and with exposure to various reporting systems. AP/AR roles
  • At least 5 years of experience leading teams,
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Apply Now
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