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Why join Stryker?
Job description
Schedule:
Monday - Friday, 8AM - 4PM
Overtime may be needed based on business need.
As a Senior Product Quality Engineering Technician, you will perform complaint investigations and root cause analyses on products returned from the field while documenting findings, probable failure modes, and recommendations for improvement.
What you will do:
- Investigate product complaints and failure trends, identify root causes, and document findings.
- Troubleshoot electrical and mechanical product issues and support problem-solving activities.
- Review returned products, verify customer complaints, and communicate findings to Quality Engineers and cross-functional partners.
- Support risk assessments, quality investigations, and regulatory requirements.
- Identify opportunities for product, process, and quality improvements.
- Build strong working relationships across Quality, Regulatory, Engineering, and Operations teams.
- Support testing and validation activities related to product and process changes.
- Ensure compliance with Quality System requirements and provide support on team initiatives as needed.
What you need:
Required
- High school Diploma or GED equivalent.
- At least 5 years of professional technical experiences, preferably in medical device or regulated industries.
- Strong mechanical and/or electrical troubleshooting and problem-solving skills
- Ability to investigate, document, and communicate findings effectively
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Ability to work independently, manage priorities, and adapt to changing needs
- Ability to lift up to 50 lbs. occasionally
Preferred
- Experience performing failure analysis, root cause investigations, or product testing
- Familiarity with electrical terminology, hand tools, test equipment, and inspection techniques
- Experience working with medical devices or in a laboratory testing environment
- Hands-on experience with PCBAs, wire harnesses, AC/DC power systems, embedded software, or other electronic systems
$35.12 - $49.37 USD Hourly plus bonus eligible + benefits.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Click here to learn more about: US Stryker employee benefits Stryker offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
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