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Why join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
Join a team that’s transforming healthcare through innovation and service excellence. As a Service Engineer at Stryker, you’ll play a critical role in ensuring our cutting-edge medical technologies perform flawlessly in hospitals across the region. Your work directly impacts patient outcomes and strengthens our reputation for quality and reliability.
What You Will Do
- Deliver technical support and repair services for Stryker products, including preparing service quotations and reports for customers and dealers.
- Conduct product trials and equipment demonstrations in collaboration with the Sales team to support business growth.
- Coordinate installations and provide on-site preventive maintenance services in hospitals, ensuring compliance with documented procedures and ISO standards.
- Maintain quality standards to ensure zero non-conformance reports during ISO audits.
- Perform technical repairs and equipment testing in alignment with corporate, ISO, and local regulatory requirements.
- Liaise with manufacturing sites to manage product maintenance and replacements efficiently.
- Execute repair and maintenance services across multiple product portfolios, including Instruments, Endoscopy, Communication, Navigation, Mako, and Mobius.
- Collaborate with cross-functional teams to deliver seamless service and support across departments.
What You Will Need
- Minimum university degree in Engineering or a medical-related discipline.
- On the job training provided
- Proficiency in basic computer systems and foundational knowledge in mechanical, biomedical, electrical, and radiation technologies.
- Fluency in spoken and written English and Chinese.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
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