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Gurugram, 122001, IN
Job details
Work flexiblity: Hybrid
Req ID: R531248
Employee type: Full Time
Job category: Information Systems
Travel: 10%
Relocation: No
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Why join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
What you will do:
- Participate actively in the design and execution of enhancements and projects in the specific area of competency for Stryker divisions
- Manage ITSM process like change management, incident management and problem management.
- Ensure and work to keep service management KPIs under control and timely issue identification, resolution, handling escalation & ensuring process consistency
- Proactively work on continuous improvement activities for generating higher productivity in terms of business benefits and reduction of ticket count
- Manage internal stakeholders at various level and handle governance of managed services supplier
- Independently support business operations and handle enhancements and small projects turning around SAP-MM & ARIBA module
- Ensure the integration between the Project team, Support team and the business community
- Communicate the functional and processes requirements to the development team by developing and maintaining design/technical documents.
What you will need:
Required:
- Bachelor's Degree from an accredited university in the areas of Computer science, Engineering, Information Systems, Business, or equivalent field of study required.
- Minimum 10 years of relevant experience required in SAP S4 HANA MM configuration and implementation.
- Experience in leading teams of resources for projects, minimum 3 years and ability to drive initiatives and projects independently from start to finish.
- Knowledge of and ability to drive IS methodologies such as ITIL, Software Development Lifecycle (SDLC) and Agile Development with demonstrated understanding of global system rollouts – strategy, planning, vendor selection and implementation planning.
- Exposure and understanding of business functions like finance, purchase, inventory management, distribution and Intercompany transfers
Preferred:
- Exposure to ABAP, HANA preferred