Senior Quality Incoming/Process Supervisor

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Grecia, Alajuela Province 20305, Costa Rica
Job details
Work flexibility: Onsite Req ID: R567857 Employee type: Full Time Job category: RAQA Travel: 20% Relocation: No

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Why join Stryker?

Looking for a place that values your unique talents? Discover Stryker's award-winning culture.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Job description

What You Will Do

  • Lead and supervise Quality Control teams responsible for incoming, in-process, and finished product inspections, document review, and validation testing.
  • Manage daily quality operations across shifts to support manufacturing goals, product release timelines, and regulatory compliance.
  • Review and approve quality records, inspection results, and batch documentation in accordance with established procedures.
  • Coordinate product holds, product disposition activities, nonconformance investigations, and corrective action implementation.
  • Monitor quality metrics and nonconformance trends to identify risks, drive process improvements, and support data-based decision making.
  • Develop, train, and evaluate Quality Control personnel to ensure consistent execution of quality processes and procedures.
  • Partner with Engineering, Manufacturing, and other functions to communicate quality requirements, provide training, and support product and process improvements.
  • Support internal and external audits and maintain compliance with applicable quality system and regulatory requirements.

What You Will Need

Required Qualifications

  • Bachelor’s degree in Engineering or a related technical field.
  • Minimum 5 years of experience in Quality Engineering, Quality Control, or Quality Assurance within a regulated manufacturing environment.
  • Minimum 2 years of experience leading or supervising quality personnel.
  • Strong knowledge of Quality Management System Regulations, ISO 13485, and the Medical Device Single Audit Program (MDSAP).
  • Advanced English proficiency, written and verbal.
  • Advanced Spanish proficiency, written and verbal.

Preferred Qualifications

  • Experience with corrective and preventive actions, nonconformance investigations, and root cause analysis methodologies.
  • Experience supporting internal and external quality audits.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

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