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Why join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
Are you passionate about technical problem-solving, customer service excellence, and working with cutting-edge medical equipment? Join Stryker as a Technical Services Field Engineer and play a pivotal role in ensuring our customers in Denmark receive top-tier technical support and maintenance for their equipment.
Your Mission:
As a Field Service Engineer, you will:
Repair & Maintain Equipment: Provide on-site repair and maintenance for all customer equipment under service contracts, ensuring work is conducted professionally and documented accurately.
Provide Technical Support: Offer technical training, address queries, and provide advice to meet customer needs while upholding Stryker's “gold standard” of service.
Troubleshoot & Solve Problems: Analyze, diagnose, and resolve operational and technical issues, recommending appropriate actions to enhance product performance and customer satisfaction.
Enhance Product Knowledge: Develop expertise in Stryker’s Comms/MedSurg product portfolio to support surgical procedures and maintain equipment.
Proactive Maintenance: Conduct yearly preventive maintenance and ensure all Stryker equipment is in optimal condition.
Customer Engagement: Build strong, professional relationships with customers and improve service quality within key accounts.
Administrative Tasks: Manage routine administrative and quality assignments related to service activities.
Who We’re Looking For:
Educational Background: Bachelor’s degree in an Engineering discipline, or an equivalent combination of education and experience.
Experience: Minimum of 4 years in a similar role; experience with medical or complex capital equipment is a strong advantage.
Technical Skills: Proven expertise in troubleshooting and maintaining medical devices, with a focus on precision and quality.
Communication Skills: Strong interpersonal and communication abilities, capable of interacting effectively with customers and colleagues.
Problem-Solving: Excellent critical thinking, decision-making, and problem-solving skills.
Independence: Ability to work independently and manage tasks with minimal supervision.
Language Skills: Fluency in English is essential; additional languages are a plus.
What We Offer:
A chance to work with innovative technology that directly impacts patient care.
Comprehensive training and career development opportunities.
A collaborative, supportive team culture.
The opportunity to make a tangible difference in healthcare.
If you are ready to take on a challenging and rewarding role in one of the world’s leading medical technology companies, we’d love to hear from you!