Senior Contract Coordinator - 1st Shift

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Portage, MI 49002, United States
Job details
Work flexiblity: Hybrid or Onsite Req ID: R529158 Employee type: Full Time Job category: Finance Travel: Relocation: No

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Job description

Shift: Mon - Fri, 8am - 4:30pm

Work flexibility: Hybrid (3 days onsite, 2 days remote)

Onsite location: 1941 Stryker Way, Portage, MI

What you will do:

The Senior Contract Coordinator will support the ProCare Client Services space through evaluation, execution, and maintenance of ProCare service contracts. Duties include service contract entry, ongoing service contract maintenance, quota credit analysis, and invoicing support.

  • Complete Warranty contract/order entry for a diverse portfolio of contracts/order types
  • Manage credits for Sales orders and perform contract cancellations
  • Manage and execute projects related to ongoing contract management (e.g., SAP record updates, coverage/entitlement analysis, quota credit analysis and projections, and invoice dispute resolution)
  • Enter a diverse portfolio of contract types with high degree of accuracy
  • Verify and correct entitlement and serial number coverage
  • Facilitate requests with Accounts Receivable; identify and resolve problems related to quota credit through independent analysis and consultation where appropriate
  • Partner with Business Unit Sales Representatives and Operations, ProCare Client Specialists, ProCare Data Analyst, Customer, Technical, and Field Service, Flex Financial, and other internal partners
  • Assist in leading month end close

What you need:

  • Required
    • High School Diploma or GED
    • Three (3) years relevant work experience
  • Preferred
    • Bachelor's degree in related field
    • Experience using SAP
    • Ideal candidate resides within 1 hour of this location
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role. Apply Now