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Job description
Quality Systems Specialist
Stryker is hiring a Quality Systems Specialist in Portage, MI! In this role, you will manage the learning management system as an administrator to ensure compliance and a seamless user experience while collaborating with corporate and local teams. You will also oversee quality system procedures and record retention processes by monitoring KPIs, implementing updates, and driving continuous improvement.
Work Flexibility: Hybrid. This role requires reasonable proximity to our Stryker facility. You should be comfortable working multiple days onsite.
What you will do:
- Serve as the Site Process Owner (SPO) for the Training and Record Retention processes.
- Perform ongoing analysis, tracking, and reporting of training effectiveness and timeliness. May include additional ad hoc tracking and reporting requirements.
- Support the change control process by ensuring appropriate training curricula and user groups are assigned for specific changes.
- Collaborate with document owners, process owners, subject matter experts with training assessment, course design, coordination, implementation and evaluation processes for training
- Support user needs for record retention, record retrieval and management of third-party record retention vendors including communication, billing, service agreements, etc.
- Participate on-site (Process Owner Platform) and corporate hub-and-spoke teams as SPO.
- Support the site QMS by participating in review board meetings, management review, project initiatives, etc.
- Participate in internal/external audits of our Quality Management System as subject matter expert of your processes.
What are we looking for:
Required
- Bachelor’s degree in science, engineering or related field
- 0+ years of experience
Preferred
- Problem-solving skills.
- Strong analytical skills.