Quality Assurance Manager

Quality Assurance Manager

Stryker's Global Quality Operations team in Sandy Springs, GA is hiring a Quality Assurance Manager to provide direction in quality assurance within operations and other business functions, with a focus on preventative measures and continuous improvement of products and processes. Has responsibility for delivering the compliance and business objectives of the function, with primary responsibility to drive engagement and lead the quality team, while ensuring compliance to Stryker Corporate and SGS requirements, Quality System Regulations and standards.

Who we want:

• Effective communicators. People who collect and interpret information accurately and can concisely communicate results and recommendations to stakeholders, senior management, and their teams.
• Accuracy-oriented team leaders. Providing direct oversight of processes and results, managers who ensure accurate and timely completion of projections, forecasts or reporting.
• Quality-focused team drivers. People who motivate their team to deliver the highest quality products and solutions in a timely manner.

What you will do:

Will work within the Quality Operations structure, in a management capacity, has responsibility for quality related activities which includes, but not limited to the following:

• Leads Quality Assurance Team to provide support and technical guidance / direction to the operational and functional areas on site, fostering an environment of proactive and continuous improvement approach to Quality. 
• Supports and aligns with the site commitment to ensure the organization's conformance to producing products meeting or exceeding customer requirements and the relevant regulatory standards.
• Fosters a positive employee relations environment by promoting open communication, engagement and development of team members. Promotes a culture of inclusiveness, trust, flexibility and teamwork.
• Create a highly talented team by sourcing, hiring, and placing individuals in positions that play to their strengths and future potential
• Drive an environment of compliance within Stryker by working with all function managers and their support staff to define expected quality standards and the roles/responsibilities in the maintenance of these standards.
• Participates in ensuring the site(s) maintains continued certification to all regulatory bodies. Plays a lead role in all internal and external audit programs such as Corporate, notified body & FDA audits.
• Ensures effective control of product/process deviations for all released product and for the implementation of effective corrective action when non-conformances arise. Assesses product & patient risk.
• Supports the planning pipeline of quality improvement activities including initiatives to increase product quality, NCR & CAPA resolution, reduce cost, decrease in-efficiencies and improve risk management
• Oversight and responsibility to ensure site maintains adherence to Quality KPIs performance indicators, and takes timely action to address adverse trends and deviations. Continuously monitors and partakes in global forums to assess opportunities for improvement.
• Assist in developing and supports local and global strategies for the Quality Operations function.

What you need:

Required:

• Bachelor's degree in Engineering, Science or related field
• 8+ years' experience in a Medical, Pharmaceutical, Bio-Medical/Pharma, Automotive or regulated manufacturing environment.
• Expert working knowledge of regulatory requirements, standards and regulations, with experience of managing inspections/audits by the FDA and other bodies.

Preferred:

• Masters degree in Business Management or MBA is an advantage. 
• Experience of successfully creating and managing a talented, engaged and performing team is advantageous.
• Ability to implement organization and functional strategy. Ability to initiate and implement change with a demonstrated track record (at individual level or team level)
• Working knowledge of quality tools such as SPC / Process Control, FMEA, Problem Solving / Root Cause Analysis, Poka-Yoke, and other Six Sigma tools.
• Must be able to work in a team & individual environments, interacting effectively at all levels, and across all functions with ability to develop organizational relationship and build trust.
• Demonstrated ability to make timely and sound decisions, through effective approaches for choosing a course of action or developing appropriate solutions. Works with a sense of urgency at all times.