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Job description
The Flex Project Analyst will be responsible for maintaining, improving, and expanding the Salesforce.com contract management system to support smooth operations for Flex deals. he/she will oversee and system enhancements while troubleshooting issues to minimize disruptions for the sales and Flex teams. Additionally, he/she will lead system upgrades (prioritization, roll-out), collaborate with cross-functional teams on functionality improvements, prepare URS, Test Scripts and manage UAT. He/She provides user training on new functionalities implemented. This role requires strong analytical skills, technical expertise in Salesforce.com, and the ability to manage multiple projects in a fast-paced environment.
Supporting Ongoing Business Operations:
- Provide system and process improvements to enhance efficiency and user experience, including reviewing workflows, updating documentation, and ensuring proper testing before implementation.
- Identify and resolve system-related challenges that could impact business performance, such as improving data accuracy,
- Support the sales team by troubleshooting system issues and ensuring disruptions and obstacles in daily operations are removed.
Manage System Enhancements & Expansions:
- Lead the setup and integration of new features and process improvements within the Salesforce.com contract management system, ensuring smooth implementation and alignment with business needs.
- Prepare URS, Test scripts, UAT.
- Work closely with IT, Sales, and business teams to introduce enhancements that improve contract tracking, approval workflows, and reporting capabilities.
- Act as a key contact for stakeholders to ensure that system improvements and expansions align with company policies, system capabilities, and compliance requirements.
Support System Enhancements & User Training:
- Oversee the testing, validation, and rollout of system upgrades and new functionalities within Salesforce.com to enhance contract management efficiency.
- Provide training and support to internal teams to ensure they can effectively use new tools and system features.
- Assist in risk management and contingency planning for system rollouts, ensuring any potential challenges are identified and addressed before implementation.
PREFERRED QUALIFICATIONS: What you will need (strongly desired):
Technical and Functional Skills:
- Strong problem-solving, critical thinking, and analytical skills
- Proficiency in contract management,
- Proficiency in MS Office, Oracle, SalesForce.com, CPQ, PowerBi is a plus
- Experience in data analysis and business intelligence tools
- Ability to manage multiple projects, stakeholders, and competing deadlines effectively in a global, fast-paced environment
- Strong communication and interpersonal skills, with the ability to engage cross-functional teams and business leaders
- Familiarity with Europe finance regulations,
- Project management certification (Prince II, PMP) is a plus
Health benefits include: Medical and prescription drug insurance, dental
insurance, vision insurance, critical illness
insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing
program and
tobacco cessation program.
Financial benefits include:Health Savings Account (HSA),
Flexible Spending Accounts (FSAs),
401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability
insurance.
Stryker offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
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