Program Manager- Ambulatory Surgery Center

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  • Virtual Address, Virtual, MI, 00000, US
  • Remote-US
  • United States of America-Colorado-Denver
  • United States of America-Indiana-Indianapolis
  • United States of America-Minnesota-Minneapolis
  • United States of America-Texas-Dallas
Job details
Work flexiblity: Remote Req ID: R531858 Employee type: Full Time Job category: Project/Program Management Travel: 30% Relocation: No

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Job description

The Ambulatory Surgery Center (ASC) Program Manager leads a team, sets strategic direction for ASC programs, and drives customer success during start-up and expansion phases by positioning value-added initiatives, fostering cross-divisional collaboration, and sharing customer success stories. This role involves managing complex supply chain processes aligned with sales and marketing strategies while building strong relationships with internal teams, supply chain partners, and external customers to ensure seamless delivery of key objectives. Domestic travel requirements is 30 %

What you will do:

  • Supports ASC Regional Managers, local sales teams and ASC customers with ASC Program support

  • Supports program development; builds relationships with key opinion leaders and acts as a sponsor for ASC Advisory Board members

  • Translates customer inputs into unmet needs. Analyzes unmet needs to identify program and service opportunities. Able to summarize and draw actionable conclusions for the business.

  • Manages a team of direct reports

  • Communicates long-term ASC Programs strategy to key stakeholders to gain organizational alignment

  • Manages a budget and associated vendor relationships, contracts, and statements of work

  • Maintain and launch educational applications and displays inclusive of showrooms, minor displays, Mako displays and stand-alone educational app experiences

  • Provides strategic direction for the function, defining metrics, goals, and highlighting areas of risk; proactively works with legal and compliance to mitigate risk through process development

  • Develops strong relationships with cross functional partners; works collaboratively to identify and educate on roles and responsibilities in an evolving organization

  • Contributes to strategic workforce planning activities by highlighting business process gaps and resource needs in the post-sale environment

  • Identifies opportunities to collaborate with cross divisional customer service, logistics, and finance teams to streamline the new build start-up implementation process

  • In collaboration with Marketing Communications, identifies opportunities to tell customer stories externally via customer testimonial videos and interviews; contributes to external branding, messaging, and positioning for the ASC business

  • Develops innovative patient education applications in collaboration with business unit marketing representatives and third-party vendors that showcase the breadth and depth of the Stryker portfolio

What you’ll need

Required

  • Bachelor's Degree

  • Minimum of 8 years of work experience

Preferred

  • Project Management Professional Certification

  • Experience Marketing/sales/project management experience within Medical Devices and clinical experience within a hospital setting preferred

  • Experience with public speaking and content creation

  • Experience managing small teams

$98,000 - $210,100 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role. Apply Now