Product Support Specialist, Joint Replacement (Rome and South Italy)

Location: Rome – Southern Italy
Territory: Lazio, Campania, Molise, Calabria, Puglia, Sicilia
Type: Field-based
Travel: ~80% (including occasional overnights)

The Job’s Mission

At Stryker, we’re looking for a Product Support Specialist – Joint Replacement & Robotics (Mako Robotic-Arm Assisted Surgery System) to join our expanding Orthopaedics team in Southern Italy.

This is a high-impact, hands-on clinical role at the intersection of surgery, innovation, and robotics. You will work directly in the operating room supporting both traditional joint replacement procedures and robotic-assisted surgery using the Mako Robotic-Arm Assisted Surgery System platform, enabling surgeons to deliver more precise, personalised and consistent outcomes for patients.

You will play a critical role in accelerating the adoption of robotic-assisted surgery across Southern Italy, with a strong focus on building clinical confidence, driving procedural excellence, and supporting the expansion of a next-generation surgical ecosystem.

Joint Replacement Portfolio: https://www.stryker.com/us/en/portfolios/orthopaedics/joint-replacement.html

Mako: Mako SmartRobotics Overview | Stryker

What You Will Do

• Provide on-site clinical support in the operating room for both conventional and robotic-assisted joint replacement procedures using Mako Robotic-Arm Assisted Surgery System

• Act as a key clinical expert during robotic-enabled procedures, ensuring smooth workflow and surgeon confidence

• Deliver hands-on training to surgeons, theatre staff, and wider hospital teams

• Support adoption and expansion of robotic surgery programs across your territory

• Build strong, trusted relationships with surgeons and hospital stakeholders

• Partner closely with Sales and Regional Management to execute territory strategy across Southern Italy

• Support product evaluations, clinical trials, and robotic demonstrations in theatre

• Organize and deliver workshops, cadaver labs, and structured training programs

• Manage consignment stock and theatre inventory with precision and accountability

• Identify customer needs and contribute to identifying new growth opportunities

• Maintain structured territory planning (daily, weekly, monthly execution discipline)

Minimum Requirements

• Bachelor’s degree in a scientific, medical, or technical field

• 2+ years of experience in healthcare

• Experience in orthopaedics strongly preferred

• Fluent Italian (C2) and strong English (minimum B2)

• High willingness to travel extensively across Southern Italy, including overnights

Preferred Experience

• Exposure to orthopaedic implants or joint replacement procedures

• Experience in operating room environments (scrub-side or support roles)

• Familiarity with robotic-assisted surgery or digital OR technologies (strong advantage)

• Experience in regulated environments (e.g., tenders, procurement processes)

• Commercial mindset or previous exposure to sales-driven environments

What Makes You Successful in This Role

• Strong presence and credibility in the operating room, especially in high-pressure surgical environments

• Natural ability to support and influence surgeons during complex procedures

• Curiosity and enthusiasm for robotics and digital surgery transformation

• Hands-on, problem-solving mindset with strong execution discipline

• Ability to balance autonomy with structured territory planning

• Resilience, adaptability, and energy in a fast-paced field environment

Training & Development

• Structured onboarding including advanced training on Mako Robotic-Arm Assisted Surgery System

• Opportunity to become a certified Mako clinical specialist

• International training exposure and cross-market collaboration

• Continuous development within a global MedTech leader

What We Offer

• Competitive salary and performance-based bonus structure

• Company car and fuel card

• Strong career progression opportunities (local and international)

• High-performing, collaborative team culture

• Exposure to one of the fastest-growing areas in orthopaedic surgery: robotics

Why Join Stryker

At Stryker, we impact over 150 million patients annually by combining innovation, technology, and people.

This role places you directly at the centre of that mission—bringing robotics into the operating room and helping shape the future of orthopaedic surgery in Southern Italy.