We are looking for a Principal Territory Lead for our Neurovascular department in Dubaï:

What you will do

• Promote and sell Stryker products in line with customer needs, consistently representing the company with outstanding ethics and professionalism.

• Serve as the resident expert for your product line, demonstrating deep clinical knowledge and confidently engaging with surgeons and healthcare professionals.

• Build strong, long-term customer loyalty through trust, reliability and exceptional service delivery.

• Lead high-quality clinical discussions, position products with a true consultative approach, and act as a trusted advisor in operating rooms and across all levels of care.

• Develop and maintain a comprehensive 3-year rolling business plan including SWOT analysis, SMART objectives, territory insights, pipeline understanding and contract renewal cycles.

• Gain a thorough understanding of customer requirements, emotional drivers, and purchasing motivators; position solutions accordingly to consistently close opportunities.

• Leverage cross-franchise portfolios to enhance value propositions and support regional teams in cross-divisional proposals.

• Mentor and support team members, demonstrating the ability to coach and elevate performance across the organization.

• Lead significant projects independently, exercise considerable judgment, and collaborate with cross-functional teams to achieve business outcomes.

• Establish and maintain strong relationships with existing and potential customers, proactively identifying new contacts and initiating meaningful connections.

• Build reliable forecasts and projections, using data and financial indicators to anticipate risks and make informed decisions.

• Track trends, competitor activities, product developments and regulatory matters within the UAE medical device landscape, and provide structured reporting to management.

• Propose proactive solutions to customers and translate strategic objectives into clear daily, weekly and monthly action plans.

• Plan, conduct and document customer visits, meetings and product demonstrations according to business goals and customer needs.

• Evaluate tender requests and proposal requirements, preparing complete and accurate material lists.

• Guide customers through procurement channels (tenders, direct purchases, leasing, external purchases) and collaborate with the tender team on awarded projects from initiation to completion.

• Track delivery timelines, communicate updates proactively, and ensure smooth operational execution.

• Manage customer feedback and complaints in collaboration with Quality Management, implementing corrective actions and communicating outcomes.

• Coordinate scientific support needs with the marketing team and assist in driving scientific and marketing activities.

• Support the logistics team when required, ensuring seamless supply chain execution.

• Seek business opportunities across product lines and broaden commercial impact across your territory.

What you will need

Education

• Bachelor’s degree in business, medical sciences or a related field (higher education preferred).

Experience

• 5–8 years of business experience, ideally within the medical device industry.

• Proven commercial performance over 3–5 years.

• In-depth knowledge of the medical device environment and regulatory requirements.

Competencies & Behaviors

• Strong ability to influence and collaborate effectively using communication and diplomacy.

• Excellent communication skills in spoken and written English.

• Persuasive, outgoing and confident in dealing with diverse stakeholders.

• High persistence, self-motivation, and resilience.

• Strong analytical, planning and strategic thinking skills.

• Flexible and adaptable to changing environments and business needs.

• Excellent teamwork and networking capabilities.

• Strong commercial and business acumen.

• Valid driving license.