What you will do

• Support all joint replacement surgeries using Mako Robotic System.

• Provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures.

• Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment, and instruments to insure ideal placement and precision. Additionally, you will provide ongoing in-services, and customer education to assigned account(s).

• Use proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning.

• Solve potential product problems for customers in an expeditious and highly satisfactory manner.

• Collaborate with Sales Representatives and Marketing to increase public awareness and highlight clinical benefits of the products and build strong relationships with key surgeons and OR staff at targeted accounts.

• Provide feedback on product to improve performance and customer satisfaction.

• Team with Joint Replacement sales force and clinical specialist to achieve business goals.

What you will need

• Technical Degree and/or bachelor’s degree in biomedical engineering, Surgical Instrumentalist, or other Healthcare related area.

• Fluency in English is required.

• Previous experience in the hospital and surgical environment. Highly experienced in clinical and surgical support, comfortable in Operating Room environment and guidance of surgeons and clinical staff.

• Valid visa and passport, availability to travel and flexible hours.