OnSite Team Lead -- Falls Church, VA (Morning Shift)

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Virtual Address, Virtual, VA, 23173, US
Job details
Work flexiblity: Field-based Req ID: R533428 Employee type: Full Time Job category: Customer Services Travel: Relocation: No

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Job description

Job Summary

This position requires knowledge that is acquired through experience, specialized education, or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job should possess a good knowledge and comprehensive understanding of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts & principles upon which the job is based. The knowledge can be acquired through a combination of job-related training and considerable on-the-job experience. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 3 or more years experience.

Job Description

Essential Functions:

  • Provides clinical surgical support by operating all Stryker Endoscopy equipment.
  • Anticipates related device needs of the O.R. staff and surgeon during Endoscopic procedures.
  • Is responsible for trouble-shooting and maintaining Stryker Endoscopy equipment.
  • Works with surgeons, patients, O.R. personnel, central processing, biomedical and all other related personnel.
  • Maintains knowledge base of equipment and disposable products.
  • Assists the sales representative in providing physicians and OR personnel with information on new products.
  • Accurately records and reports surgical procedure information for billing and invoice purposes.
  • Adheres to hospital policies, standards and procedures.

QUALIFICATIONS:

  • High School diploma required.
  • Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques.
  • Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects.
  • Must be able to review printed materials.
  • Must be able to communicate with large groups of people.
  • Must be able to communicate telephonically.
  • Must be able to use common office equipment (e.g. calculator, PC, fax machine, etc.).
  • Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
  • Must be able to generate and explain detailed forecasts, guidelines and procedures.
  • Must be able to analyze and resolve non-routine product issues using independent judgment.
  • Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).
  • Excellent analytical skills.
  • Excellent interpersonal skills.
  • Excellent equipment problem-solving skills.
  • Excellent organizational skills.
  • Has professional work ethic and attitude.
  • Respects patient confidentiality.
  • Must be currently working as a Specialist on the Stryker OnSite team at Inova Fairfax Medical Campus
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role. Apply Now