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Houston, TX, 77001, US
Job details
Work flexiblity: Field-based
Req ID: R526469
Employee type: Full Time
Job category: Customer Services
Travel: 10%
Relocation: No
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Job description
The following is not intended to represent an all-inclusive list of job responsibilities, but to outline the ESSENTIAL FUNCTIONS of the position.
GENERAL DESCRIPTION:
Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.
ESSENTIAL FUNCTIONS:
- Provides clinical surgical support by managing all relevant equipment.
- Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
- Is responsible for trouble-shooting and maintaining Stryker equipment and or other related
devices. - Works with surgeons, O.R. personnel, central processing, biomedical and all other related
personnel. - Maintains knowledge base of equipment and disposable products through Stryker education
training programs. - Provide physicians and OR personnel with information on new and current products.
- Must be able to accurately and honestly record and report data metrics related to all specific job
functions on a monthly basis. - Responsible for maintaining up-to-date account information to ensure continuous high levels of
service at the account. - Accurately records and reports all surgical procedure information.
- Adheres to all Stryker and medical facility policies, standards and procedures.
- Must be able to analyze and resolve both routine and non-routine product issues expediently
using independent judgment. - The ability to provide on-call services, as required, by the medical facility.
QUALIFICATIONS:
- Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.
- Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.
- Applicable for Specialists working in Sterile Processing Department: IAHCSMM CRCST Certification within 6 months of start date and on time yearly renewal
- Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.
- Ability to remain standing and/or walking for an extended period of time.
- Basic computer skills including Microsoft Office, strong verbal and written communication,
interpersonal, and organizational skills are essential. - Excellent time management skills with ability to use independent judgment and critical thinking
effectively. - Must be able to explain and generate detailed guidelines and procedures.
- Maintain professional appearance, work ethic, and attitude required by Stryker and the medical
facility. - Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
- Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and
finger dexterity. - Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product
appearance, etc.). - Excellent analytical skills.
- Excellent interpersonal skills.
- Excellent equipment problem-solving skills.