OnSite Specialist - Merrillville, Indiana

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Merrillville, IN, 46410, US
Job details
Work flexiblity: Field-based Req ID: R530710 Employee type: Full Time Job category: Customer Services Travel: 10% Relocation: No

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Why join Stryker?

Looking for a place that values your unique talents? Discover Stryker's award-winning culture.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Job description

WHO WE WANT 

Detail-oriented process improver. Critical thinker who naturally sees opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.  

Data translator. Highly effective communicator who can transform data findings into recommendations to compose reports and executive level presentations.   

Strategic thinker. Enjoys analyzing data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or sales opportunities.   

Collaborative partner. Builds and leverages cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.  

Analytical problem solver. Goes beyond short-term resolution by identifying root causes, evaluating optimal solutions, and recommending comprehensive upgrades to prevent future issues.  

Goal-oriented developer. Keeps the customer and standards squarely in focus. Delivers safe and robust solutions.  

Servant spirit. Customer satisfaction always priority #1. Professionalism maintained at all times—even in the most stressful situations.  

 

ESSENTIAL FUNCTIONS 

  • Manage and care for Customer’s equipment within the Sterile Processing Department (SPD). 

  • Perform the cleaning, maintenance, and assembly of surgical instrumentation and equipment. 

  • Use exceptional attention to detail in order to ensure surgeon’s equipment is clean, sterile, functioning properly, and ready for the next case.  

  • Perform job functions while adhering to all industry and facility-specific standards and safety protocols. 

  • Understand the unique challenges faced by caregivers to ensure that hospital staff can focus on patient care. 

  • The ability to provide on-call service, as required, by the medical facility. 

 

QUALIFICATIONS 

  • Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.

  • SPD experience preferred. IAHCSMM certification ideal.  

  • Experience and demonstrated success working on a team highly preferred. 

  • Demonstrated knowledge of anatomy, surgical procedures and techniques preferred.   

  • Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.   

  • Ability to remain standing and/or walking for an extended period of time.   

  • Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.   

  • Excellent time management skills with ability to use independent judgment and critical thinking effectively. 

  • Maintain professional appearance, productivity, and behaviors required by Stryker and the medical facility. 

  • Adhere to (HIPPA) and other related patient confidentiality policies and procedures. 

  • Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity. 

  • Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.). 

  • Excellent analytical skills. 

  • Exceptional interpersonal and communication skills. 

  • Excellent problem-solving skills. 

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role. Apply Now