OnSite Specialist - Lansing, MI

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Lansing, MI, 48911, US
Job details
Work flexiblity: Field-based Req ID: R529657 Employee type: Full Time Job category: Customer Services Travel: 20% Relocation: No

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Why join Stryker?

Looking for a place that values your unique talents? Discover Stryker's award-winning culture.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Job description

Who we want

Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.

Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.

Customer Service Oriented. People who put the customer and their satisfaction above the needs of their own while maintaining professionalism.

What you will do

•Manage and care for Customer’s equipment within the Sterile Processing Department (SPD) 
•Perform the cleaning, maintenance, and assembly of reusable surgical instrumentation and equipment. 
•Ensure surgeon’s equipment is clean, sterile, functioning properly, and ready for the next case.  
•Perform job functions while adhering to all industry and facility-specific standards and safety protocols. 
•Understand the unique challenges faced by caregivers to ensure that hospital staff can focus on patient care. 
•The ability to work rotating shifts with a team, as required, by the medical facility.

What you need

•GED or High School diploma required.
•Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.
•Ability to remain standing and/or walking for an extended period of time.
•Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
•SPD experience highly preferred. HSPA certification ideal. 
•Excellent time management skills with ability to use independent judgment and critical thinking effectively.
•Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.  

Experience preferred

•Bachelor’s Degree, Associate’s Degree or applicable medical certifications.
•Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role. Apply Now