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Job description
As an Endoscopy OnSite Specialist, you’ll play a critical role in supporting surgical teams by managing the transportation, reprocessing and high‑level disinfection (HLD) of flexible endoscopes and TEE probes in alignment with hospital policy and ANSI/AAMI standards, helping ensure equipment, processes and workflows run smoothly to drive exceptional patient care.
What You Will Do
Transport flexible scopes and probes safely between procedural areas and reprocessing sites, take the lead on leak testing, manual cleaning and automated or manual HLD, and ensure every processed scope and probe is promptly returned to its designated storage location to keep teams moving and patient care flowing.
Maintain communication with clinical departments regarding instrument availability.
Validate and document all HLD cycles and labeling while maintaining accurate, detailed records, including procedure information, equipment usage, monthly performance metrics, and account updates, to ensure compliance and continuity of service.
Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use.
Follow all safety, facility, and privacy standards, including patient confidentiality requirements, while maintaining a professional appearance, work ethic, and customer‑focused mindset.
Provide flexible coverage, including rotating schedules, on‑call, overnight and weekend shifts, and support for other accounts within and outside your region, which may require travel.
What you will need:
Preferred Qualifications
Bachelor’s or Associate’s degree, or equivalent certifications.
1+ year of experience in customer service, technical assistance, clinical support, supporting sterile workflow operations, or operating room environments.
Knowledge of anatomy, surgical procedures, and instrumentation.
CER certification (required within six months of hire (or per state legislation), along with ongoing annual continuing education to ensure lasting compliance and professional growth.)
Required Qualifications
High School Diploma or equivalent.
0+ years of related work experience.
Ability to work rotating schedules, including on‑call, overnight, and weekend shifts, and maintain readiness to arrive within 45 minutes when on call.
Ability to lift up to 50 lbs occasionally and 20 lbs frequently; ability to stand, walk, bend, stoop, and use fine motor skills for extended periods.
Visual acuity (corrected), color vision, mobility, and dexterity to identify and correct small inconsistencies in equipment or documentation.
Strong analytical, problem‑solving, and time‑management skills with the ability to make independent decisions in high‑pressure environments.
Ability to clearly explain and follow detailed guidelines and procedures.
Proficiency with basic computer applications (e.g., Microsoft Office) and strong interpersonal, verbal, written, and organizational skills.
Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel.
The pay rate is $23.73/hour. This role includes a comprehensive benefits package as part of our total rewards to support you. Join us to build skills and grow your career.
Pay rate will not be below any applicable local minimum wage rates.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
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