Onsite Specialist (CRCST) - Houston, TX

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Houston, TX, 77001, US
Job details
Work flexiblity: Field-based Req ID: R533696 Employee type: Full Time Job category: Customer Services Travel: 10% Relocation: No

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Job description

What you will do:

As an OnSite Specialist you will collaborate with surgeons, O.R. personnel, central processing, biomedical teams, and other staff to ensure seamless surgical operations while maintaining and expanding knowledge of equipment and disposable products through continuous training and educational programs.

  • Manage and care for customer equipment within the Sterile Processing Department (SPD) and provide support in the Operating Room by ensuring equipment is clean, sterile, and functioning properly.

  • Perform cleaning, maintenance, and assembly of reusable surgical instrumentation and equipment, ensuring readiness for surgical procedures.

  • Provide clinical surgical support by anticipating and addressing the equipment needs of the O.R. staff and surgeon during procedures.

  • Troubleshoot, repair, and maintain Stryker and related devices, ensuring they are functioning as required for surgery.

  • Collaborate with surgeons, O.R. personnel, central processing, biomedical teams, and other staff to ensure seamless surgical operations.

  • Maintain and expand knowledge of equipment and disposable products through ongoing training and educational programs.

  • Provide accurate, up-to-date information to physicians and O.R. personnel regarding current and new products.

  • Record and report all surgical procedure information and relevant metrics accurately, adhering to all safety protocols and industry standards.

  • Adhere to Stryker and medical facility policies, standards, and procedures, while using independent judgment to resolve both routine and non-routine product issues.

  • Work a rotating schedule to provide support required by the medical facility.

  • Provide on-call services as required by the medical facility.

What you need:

Required Qualifications:

  • High School Diploma or equivalent

  • Lift up to 50 lbs occasionally and move objects weighing up to 20 lbs continuously.

  • Remain standing or walking for extended periods (up to 8 hours).

  • Proficient in basic computer skills, including Microsoft Office.

  • IAHCSMM CRCST Certification required, with timely annual renewals.

  • Strong written and verbal communication skills.

  • Use independent judgment to solve both routine and complex problems.

  • Strong analytical skills to identify and resolve equipment issues.

  • Attention to detail for identifying and addressing inconsistencies in equipment performance or documentation.

  • Adherence to HIPAA and patient confidentiality regulations.

Preferred Qualifications:

  • Bachelor’s or Associate’s Degree, or equivalent certifications.

  • Experience in the operating room with knowledge of anatomy, surgical procedures, and troubleshooting/maintenance of medical equipment in a clinical setting.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role. Apply Now