Apply Now
Flower Mound, TX, 75022, US
Job details
Work flexiblity: Onsite
Req ID: R533702
Employee type: Full Time
Job category: Customer Services
Travel: 10%
Relocation: Yes
Related content
Why join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
Schedule: Monday-Friday, 7:00am-4:00pm
Overtime may be required to meet business needs
What you will do:
- Perform in-house service and repair of company products at established company repair site or service center
- Perform maintenance, testing and calibration of repaired products
- Diagnose mechanical, hardware, software and system failures using established procedures; Prepare reports for analysis of product failure trends and service ability issues
- Communicate with field-based technicians for details helpful to failure diagnostics or repair, but generally without direct client contact
- Safely operate forklifts and/or pallet trucks to unload, load, and move materials and products throughout the warehouse. Ensure proper stacking, storage, handling, tracking, packaging, labeling, and organization of inventory
- Verify all outgoing shipments related to the trial rack, ensuring accuracy in order fulfillment, timely, and smooth coordination with logistics partners
- Maintain compliance with standard written procedures, quality documentation, and accurate records of inventory levels, shipments, and changes to accessory stock
- Assist with final quality inspection, assembly and production, and repair of marketing trial equipment as necessary
What you need:
Required
- High School Diploma or GED/equivalent
- At least 5 years of professional work experience; Higher education such as Associates or Bachelors may be considered as professional experiences
- Ability to push, pull, lift, and/or carry up to 50 pounds occasionally and 10 pounds regularly
- Strong visual acuity and manual dexterity to work with and inspect small objects and hand tools
Preferred
- 1-2 years installation, service, or production line experience with Stryker is a plus, or 1-2 years industry experience with relevant field service experience
- Associates or Bachelors degree in relevant field
- Experience with technical processes such as troubleshooting, assembly, or quality