Junior Clinical Support Specialist - Western region

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Jeddah, Makkah Province 22233, Saudi Arabia
Job details
Work flexibility: Field-based Req ID: R568984 Employee type: Full Time Job category: Sales and Marketing Travel: 50% Relocation: No

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Why join Stryker?

Looking for a place that values your unique talents? Discover Stryker's award-winning culture.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Job description

What you will do:

  • Independently managing routine clinical tasks, troubleshooting issues, ensuring compliances.

  • Proactively identifies client's needs.

  • Escalates complex cases to Stryker’s senior team members.

  • Audit theatre Stryker stock (implants, disposables and instruments), managing consignment inventory, ensuring good asset management practice, utilization of delivered stock, and stock rotation.

  • Attend cases and service existing and new customer base within the theatre and clinical environment

  • Conducting trials and evaluations of products in both theatre and the clinical environment as and when required

  • Providing theatre and wider HCP staff within depth training on Stryker products

  • Understanding the clinical application of the broader Stryker business to offer customers the best possible solution at all times

  • Implementation of training, provision of instruments and implementation of new Stryker business

  • Provides theatre and other HCP staff training on Stryker products.  This could include organizing and conducting training workshops and events for a broad customer group.

What you need

Required:

  • Bachelor's degree or equivalent in medical, biomedical or a related field.

  • A first experience in the field as clinical support/ application specialist, nurse or biomedical engineer.

  • Experience in clinical, theatre work environment

  • Fluency in Arabic and a good command of English.

  • Valid KSA driving license.

Preferred:

  • Experience in implants, orthopedics, or disposables.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

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