Why join Stryker?

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Who we want

• Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.

• Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

• Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

• Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.

• Data managers. People who enjoy compiling, organizing and consolidating large volumes of data and reports.

What you will do

The CRM Analyst will be a key member of Stryker's Commercial Systems Team. This individual will:

• Manage and analyze the data we collect about our customers (e.g. sales records, purchase history, customer segments, customer purchasing behaviors, service history, product inquiries, pricing thresholds, etc.) 

• Transform data into value-add recommendations to sales, marketing, and service  

• Partner with business function SMEs to gather capability requirements and set prioritizations 

• Coordinate with IS counterparts on system enhancements and reported incidents – accountable for timely and accurate delivery 

• Analyze data trends and manage communication of reports 

• Research industry analysis around CRM and apply to job functions 

• Manage, support and uptime expectations of operational CRM systems  

What you need

• B.A and B.S. in business or related field of study required

• 1+ years of professional experience required

• Strong organizational, problem-solving, and analytical skills 

• Working knowledge of data collection, data analysis, and report creation 

• Proficiency in Microsoft Excel, Word, PowerPoint, Outlook required

• Proficiency using Salesforce.com as a user is highly preferred

About Stryker

Our benefits:

• 12 paid holidays annually

• Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.

• Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits

About Stryker
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com.

Know someone at Stryker?
Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program on our referral page

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.