Manager, Sales Data Analytics (Hybrid)

Why join Stryker?

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This position is on a hybrid schedule with the expectation to be on-site at our Redmond, WA facility Monday thru Wednesday and remote on Thursday & Friday.

The Manager, Sales Data Analytics for Emergency Care will be responsible for ensuring that data is being captured and analyzed to facilitate a strong sales offense.  This includes ensuring appropriate data analysis and visualization that meets and exceeds the internal customer’s needs.  This role is also responsible for collaborating across the network to ensure the sales organization has the knowledge and training required to utilize all analytics available to them and conducts frequent training and communications regarding the utilization of these sales tools.  This person also works side by side with commercial operations and sales leadership on order and revenue attainment, ensuring accurate and timely data is available to facilitate strategic decisions across the enterprise. This role will own the development of the overall strategic roadmap for data analytics to support the Emergency Care sales organization and ensure the execution and delivery of elements of this strategic roadmap.

Who we want:

• Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams.
• Goal-oriented orchestrators. People who can effectively coordinate and focus the work of skilled employees toward an important goal, prioritizing to the right activities that lead to success.
• Subject matter experts. Managers who not only oversee the collection, review, and analysis of data but can interpret, translate, and present on all various matters as needed.

What you will do:

• Responsible for leading the design and support of enterprise-wide business intelligence applications and architecture to support the Emergency Care sales organization.
• Works with enterprise-wide business and IT senior management to understand and prioritize data and information requirements.
• Solves complex technical problems.
• Optimizes the performance of enterprise business intelligence tools by defining data to filter and index that add value to the user.
• Ensures robust data visualization that facilitate ease of use and action driven outcomes from data consumption by customers.
• Creates testing methodology and criteria.
• Develops data/information quality metrics.
• Research new technology and develops business cases to support enterprise-wide business intelligence solutions.
• Works within Commercial Operations to ensure frequent and relevant communication to the sales force regarding data analytics tools.
• Identifies, creates, and executes regular training to sales force regarding data analytics tools.
• Partner with the commercial operations business process manager to keep sales operations training up-to-date (Allego videos, how-to, and best practice documents)
• Creates and maintains business process documents for sales data analytics and reporting to ensure business continuity.
• Partners closely with IT in ensuring data analytics platforms and data structure is robust to ensure business sustainability and growth.
• Partners closely with finance to ensure accuracy and appropriateness of data, ensuring compliance to global finance rules.
• Utilizes frequent voice of customer (sales) to identifying data analytics needs.  Collaborates with department heads and stakeholders to understand their needs and objectives. Develops strategies and leads team to ensure implementation of solutions to meet these internal customer needs.
• Collaborate with cross-functional teams to streamline workflows and eliminate bottlenecks.
• Works with cross-functional peers across medical division to implementation of tools that align across the division.
• Foster strong working relationships to drive process improvements and communication effectiveness.

What you need:

• Bachelor’s degree in business or a related field
• 8+ years of experience
• Experience with CRM (Customer Relationship Management) or Business Intelligence tools such as Power BI, Athena and SAP 
• Superior Excel and PowerPoint skills
• High degree of end-to-end order to cash knowledge and the sales process
• Proven ability to articulate predictive analytics and next level data transformations for sales operations required.  
• Proven experience in process improvement, project management, and internal communication.

$98,000- $210,100 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

About Stryker

Our benefits:

• 12 paid holidays annually

• Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.

• Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits

About Stryker
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com.

Know someone at Stryker?
Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program on our referral page

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.