Lead Conversion Specialist (Hybrid)

Why join Stryker?

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Who we want:

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to inform business strategy and decisions. 

Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. 

Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.  

What you will do:

As the Lead Conversion Specialist, you will support sales representatives and channel partners in administrative areas such as order processing, customer quotes, sales information management, product training and financing.

• Support the oversight of customer pack conversions.
• Communicate inventory back orders to the sales team.
• Partner with the commercial teams to explore potential opportunities to maximize pack opportunities.
• Develop and enhance meaningful business relationships with key distributor contacts.
• Work closely with cross functional teams to improve business processes, reporting metrics and shared service and supply chain efficiencies.
• Provide leadership for business unit sales team related to distributor tactics, and motivating factors.
• Actively participate in routine business reviews with large customers.
• Communicate consistently and frequently with sales, marketing, demand planning and indirect channels any observed issues with our distribution partners.
• Serve as the SME on all kitting and distribution language, key point of contact for pack conversions and escalations with distributor partners.

What you need:

• Bachelor's degree required.
• 4+ years experience in the healthcare sector specifically sales and/or marketing.
• Distribution channel commercial experience preferred.
• Sales, Marketing or Operations Management, Supply Chain or Distribution experience preferred.
• Strong leadership skills and ability to motivate others.

* Must be able to work onsite 2-3 days a week at our 1941 Stryker Way Portage MI location

About Stryker

Our benefits:

• 12 paid holidays annually

• Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.

• Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits

About Stryker
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com.

Know someone at Stryker?
Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program on our referral page

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.