Field Services Engineer - Riyadh

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Riyadh, 11564, SA
Job details
Work flexiblity: Field-based Req ID: R531694 Employee type: Full Time Job category: Customer Services Travel: 90% Relocation: No

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Why join Stryker?

Looking for a place that values your unique talents? Discover Stryker's award-winning culture.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Job description

What You Will Do

  • To troubleshoot company products and provide technical support to internal and external customers

  • To undertake the servicing, repairing and preventive maintenance of company products to the required standards ensuring all related procedures are followed

  • To undertake the testing of company products and provide fully completed test and service reports

  • To perform installation, setup and upgrades on company products as required.

  • To fulfil Service Contracts with planned Preventive Maintenance visits.

  • To ensure timely follow-up on all tickets / work orders

  • To work with the appropriate support functions as well as the customers to schedule customer visits

  • To escalate opportunities and issues, through appropriate channels and stay up to date on compliance and legal aspects related to his / her job on an ongoing basis.

What You Will Need

Required:

  • Engineering background (Electrical / Electronic or Mechanical Preferred. Biomedical, Telecommunications, accepted)

  • Fluency in both spoken and written (technical and medical) English and local language 

  • Min 1 year of relevant experience

  • Strong technical and analytical skills

  • Strong communication skills

  • Computer skills / literacy

Preferred:

  • Basic IP Networking knowledge

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Apply Now