Field Service Engineer

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Auckland, 1060, NZ
Job details
Work flexibility: Field-based Req ID: R555906 Employee type: Full Time Job category: Customer Services Travel: 90% Relocation: No

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Why join Stryker?

Looking for a place that values your unique talents? Discover Stryker's award-winning culture.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Job description

At Stryker, we are seeking a dedicated and technically skilled Field Service Engineer to join our team, supporting customers across Auckland and surrounding areas.

In this field-based role, you will be responsible for providing maintenance, repairs, and technical support for a range of medical devices and surgical equipment. You will play a crucial role in ensuring the reliability and performance of equipment that directly impacts patient care.

This position offers autonomy, regular regional travel, and the opportunity to build strong relationships with clinical teams across both public and private healthcare settings.

Key Responsibilities

  • Perform preventative maintenance, repairs, and servicing of Stryker medical equipment at customer sites

  • Troubleshoot technical issues efficiently in high-pressure clinical environments

  • Build and maintain strong relationships with hospital staff as a trusted technical advisor

  • Manage your service schedule with minimal supervision, ensuring timely and effective customer support

  • Collaborate with colleagues to share technical knowledge and contribute to team goals

  • Accurately complete service documentation in accordance with company and regulatory standards

Skills and Experience

  • Technical experience in a relevant field (e.g. mechanical, electrical, electronics, engineering, trades)

  • Demonstrated hands-on repair and troubleshooting skills

  • Strong communication and interpersonal abilities, particularly in customer-facing environments

  • Experience with fixing CT machines would be highly regarded

  • Comfortable managing multiple tasks and working independently in a dynamic, fast-paced setting

  • Valid driver’s licence and access to a personal vehicle

  • Willingness to travel regularly across the region

  • Desirable: Electrical licence and/or experience with test & tag equipment

Why Join Stryker?

At Stryker, we are proud to be recognised as one of the world's leading medical technology companies. Our mission to make healthcare better drives everything we do.

We offer:

  • Comprehensive onboarding and ongoing technical training

  • Competitive remuneration and incentive programs

  • Career growth opportunities within a global organisation

  • A supportive, inclusive team culture with strong leadership and shared purpose

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If you are a skilled technician or engineer seeking a meaningful, hands-on role in the healthcare industry, we encourage you to apply. Join Stryker and play a vital role in supporting the delivery of exceptional patient care.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

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