Field Service Engineer - NSW

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Sydney, NSW 2000, Australia
Job details
Work flexiblity: Field-based Req ID: R529547 Employee type:
  • Full Time
  • Temporary
Job category: Customer Services Travel: 70% Relocation: No

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Why join Stryker?

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine!
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.


Job description

About Stryker 

Stryker is one of the world’s leading medical technology companies and together with our customers, is driven to make healthcare better. 

We offer innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually. 

About the Role:

As a Field Service Engineer, you will work directly with our innovative medical equipment and technologies. In this hands-on position, you’ll provide technical support, complete repairs, and manage customer requirements. Your contributions will create a seamless technical service experience that significantly impacts hospital and patient outcomes

This is a fixed term contract for 12 months.

Who We Want:

  • Dedicated Achievers: Thrive in fast-paced environments and ensure projects meet all regulations and expectations.
  • Analytical Problem Solvers: Identify root causes and recommend comprehensive solutions to prevent future issues.
  • Self-Starters: Take ownership of your work and drive productivity without needing prompting.
  • Collaborative Partners: Build and leverage cross-functional relationships to develop best practices.
  • Effective Communicators: Interpret information clearly and concisely communicate results and recommendations.

What You Will Do:

  • Provide onsite technical support, completing repairs and preventative maintenance for Stryker-installed equipment.
  • Ensure the highest standards of service across Australia and New Zealand.
  • Develop strong, communicative relationships with customers and internal stakeholders to enhance brand awareness.
  • Collaborate with our Senior Field Service Engineer to meet KPIs and goals.

What You Will Need:

  • Excellent analytical, interpersonal, and communication skills with a passion for customer service.
  • Ability to operate small hand tools and perform troubleshooting and repairs.
  • Proven mechanical and electrical problem-solving skills.
  • A positive team attitude and a willingness to learn.
  • Own vehicle and driver’s license; electrical license and tagging/testing experience are desirable.

Culture & Benefits: 

  • Ongoing training and opportunities for career progression 
  • Paid Parental leave schemes 
  • Volunteer Day 
  • Engagement Day 
  • Being part of one of the world’s largest and most recognizable brands. 
  • Excellent team culture – we have fun whilst we work! 
  • A Leader who will support & guide you throughout your career 
  • Access to employee benefits including health care, financial wellbeing & insurance 
  • Access to our career and self-development program from day one 
  • Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes! 

Apply now to be part of Stryker’s mission to make healthcare better!

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Apply Now