Field Service Engineer – Kuopio & Northern Region

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Kuopio, 15 70100, Finland
Job details
Work flexibility: Field-based Req ID: R568700 Employee type: Full Time Job category: Customer Services Travel: 40% Relocation: No

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Why join Stryker?

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Job description

Join a role where your technical expertise directly impacts patient care and hospital performance. As a Technical Services Field Engineer, you will ensure critical medical equipment operates at the highest standard while partnering closely with healthcare professionals. This is a dynamic position combining onsite leadership and regional field support, offering strong autonomy and tangible impact.

What you will do

  • Deliver onsite technical service at Kuopio Hospital (minimum 3 days per week), ensuring full compliance with service contracts and performance standards
  • Perform diagnostics, repairs, calibrations, and functional testing on medical devices in line with manufacturer guidelines and internal quality standards
  • Execute scheduled preventative maintenance and corrective actions to maximise equipment uptime and meet contractual KPIs
  • Provide technical training, product briefings, and real-time support to clinical staff to ensure safe and effective equipment use
  • Manage spare parts, calibration processes, and external service partners to maintain service continuity
  • Document all service activities, maintenance records, and compliance data accurately within required systems and timelines
  • Travel across Northern Finland to support field service operations, completing maintenance and repairs across customer sites
  • Identify and implement service quality improvements, contributing to process enhancements and operational efficiency

What you will need

Required Qualifications

  • Degree in Electrical, Mechanical, Medical, or Telecommunications Engineering (or equivalent technical qualification)
  • Minimum 2 years of experience in medical technology, field service engineering, or a healthcare technical environment
  • Valid driving licence
  • Fluency in Finnish and English

Preferred Qualifications

  • Experience supporting medical devices in operating theatre environments
  • Certification or formal training in medical device servicing or calibration
  • Experience working within regulated healthcare or hospital environments

Additional Information

  • Work arrangement: Hybrid role with minimum 60% onsite presence (Kuopio Hospital) and approximately 30% field-based across Northern Finland
  • Travel requirement: Regular regional travel required
  • This is an individual contributor role with high autonomy and responsibility

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

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