Related content
Loading...
Why join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture. We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits
Job description
What you will do
As the Field Operations Team Lead, you’ll play a key leadership role in driving the success of our loaner kit and order fulfillment operations. You’ll oversee the end-to-end distribution process—managing everything from order entry and picking to shipping, tracking, and route planning—to ensure our representatives and customers receive timely, accurate deliveries.
In this hands-on role, you’ll take ownership of inventory accuracy through diligent record-keeping, warehouse cycle counting, expired product management, and strategic inventory utilization. With warehouse stock accounting for up to 50% of the Branch’s inventory assets, your expertise will be essential in implementing efficient processes and maintaining a constant state of audit readiness.
We’re looking for someone who thrives in a fast-paced environment and is willing to work flexible hours to meet evolving business needs. Your leadership will directly impact operational excellence and customer satisfaction.
- Meet established metrics for operations (i.e. turns, service levels)
- Compile and inspect incoming/outgoing kits/products for compliance with specifications and usage
- Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations
- Process orders for products while conferring with distribution, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace deliveries
- Investigate customer complaints/track service levels and problem solve any discrepancies
- Utilize processes and tools for scheduling surgeries
- Work with internal resources for alternative product obtainment (e.g. loaner bank, other warehouses, consignments)
- Managerial duties including but not limited to: training, coaching, performance management and evaluation, compensation management, recruitment and terminations
What You Need
- Bachelor’s degree in business or related discipline or 6 years of equivalent relevant experience
- Experience with warehouse or inventory control experience
- Proficiency in Excel and PowerBi
- Experience with direct people management
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Apply Now