- Philadelphia, PA, 15003, US
- United States of America-District of Columbia-District of Columbia
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Why join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
The Field Operations Specialist supports daily operations within their respective area with a specific focus on account coverage and supporting new business opportunities within Stryker Sustainability Solutions, including new account implementations, collection expansion, collection assessments and customer educational support.
What you will do:
- Provides account coverage to ensure uninterrupted customer service and consistent collections.
- Coordinates with Service Managers, Regional Service Supervisors, and Sales team for operations, planning, and administration.
- Provides Service Leadership with account-level information and feedback by utilizing collection assessments.
- Supports projects and continuous improvement initiatives with the Service Enablement Manager.
- Supports the implementation of new customer accounts and product line expansion.
- Ensures effective patient, surgical and vascular care collections as related to Stryker Sustainability Solutions.
- Responsible for documenting and maintaining Stryker Sustainability Solutions equipment, shipping items, and collection areas.
- Effectively builds and maintains relationships and trust in both new and existing accounts.
What you need:
Required
- High school diploma required
- Demonstrated organization, and analytical skills
- Up to 90% overnight travel required
Preferred:
- Bachelor’s degree preferred
- Sustainability service background preferred