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Grand Rapids, MI, 49503, US
Job details
Work flexiblity: Onsite
Req ID: R534359
Employee type: Full Time
Job category: Supply Chain
Travel: 0%
Relocation: No
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Job description
Schedule:
- Mon - Fri, 8am – 4:30pm
- Overtime based on business needs
- On-call rotation, required
What you will do:
As a Field Operations Associate, you will compile and inspect incoming/outgoing kits for compliance with specifications and usage.
- Inspect products and keep record of damaged, defective, shortages of, movement of and expired products using computer systems
- Check inventory records to determine availability of requested products
- Compile and inspect incoming/outgoing kits for compliance with specifications and usage
- Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations
- Confer with distribution, sales, shipping, warehouse, or common carrier personnel to expedite or trace deliveries
- Investigate customer complaints and track service levels/problem solve any discrepancies.
- Work with internal resources for alternative product obtainment (e.g., loaner bank, other warehouses, consignments)
- Deliver equipment to customer sites and arrange merchandise for transport (on delivery and return)
What you need:
Required:
- High School Diploma or GED
- Two (2) years’ relevant work experience
- Possess a valid driver’s license with no restrictions
- Ability to lift, push, pull and carry up to 50 lbs
- Ability to work flexible hours, as needed to support the business needs, including weekends and evenings as needed
- Participate in on-call rotation schedule
Preferred:
- Warehouse/ inventory control experience in a fast-paced environment