Field Clinical Specialist (Northern Europe)

What you will do

As a Field Clinical Specialist, you provide clinical, technical product application and educational sales support; in-service training. You participate in pre and post-sales activities and provide field clinical support for new and existing products.

Essential Duties & Responsibilities:

• Implement field product and application in-service training (pre & post-sale).
• Provide differentiation and enhance professionalism in pre-sales presentations to boost value to the customer.
• Participate in sales process as needed to specify technical solution and delivery services to meet customer requirements.
• Perform configuration of the product to meet customer needs
• Coordinate with internal team members, customers and other business partners to ensure a seamless experience for the customer, addressing any technical or logistical challenges and facilitating efficient implementation.  
• Provide input for the development of competitive sales strategies, instructional and clinical literature to marketing and R&D.
• Develop and maintain long-term relationships with clinical sites, clinical leaders and healthcare trainers for continued product application and training needs.
• Frequent internal contacts with regional Sales and Service Team members, Clinical Research Department, Corporate Clinical Consultants and Marketing.
• Observe, monitor and report clinical trends and therapies for market development.
• Participate in New Hire Training, clinical and training assessment of proposed products, marketing information, clinical tools and training products.
• Conduct customer, sales and service training programs (in person and virtual) and provide training for customers, Team Members and partners.
• Provide clinical/technical support to customer by performing other related duties as assigned.

What you need

• Bachelor’s degree preferred
• Minimum 4 years of clinical experience
• Ability to work out of a home office with extensive travel requirements; periodically required to work weekends, evenings and nights
• Advanced healthcare certification preferred
• Demonstrated skills in healthcare training of adult learners
• PMP certification preferred
• Clinical Informatics experience preferred
• Proficiency in Microsoft (Word, Excel, PowerPoint, Outlook, and Teams) or the ability to quickly learn and utilize different applications and software.
• Working knowledge of communication technologies including cellular, Bluetooth, wireless and Computer Aided Dispatch
• Prior experience in presenting, writing and teaching clinical information

Preferred Qualifications

• English, Dutch and German preferred
• Hospital and Prehospital certifications preferred
• Current RN license or Paramedic