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Why join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
As a Marketing Associate on Stryker's IVS team, you will help plan and implement projects that support the marketing function. Interact directly with product managers to identify new marketing opportunities, prepare regular marketing activity reports and responds to questions from the sales organization.
WHAT YOU WILL DO:
- Will provide sales support by answering and/or resolving customer questions and /or issues on assigned products via telephone, e-mail and sometimes in person
- May develop and/or initiate the development and production of marketing support material (e.g. product brochures, Apps, videos, etc.)
- Will assist in the marketing of our products through exhibits, trade shows and educational lab execution
- Will provide marketing or sales training to others as requested
- May provide input in the new product development process and collect Voice of the Customer (VOC) feedback on new product concepts
- Will work with sales representatives and engineering teams to identify and implement improvements to existing products
- Will develop and execute strategies for communicating product-related updates to sales representatives
- Will support development of the Surgical Marketing knowledge management system through creation of new sales support tools and refinement of existing tools
- Will work closely with Relationship Management team and Operations team to understand production capacity, build schedules, and stocking schedules for assigned products
- Will coordinate with Distribution Team and Sales Representatives to effectively allocate products to customers in times of short supply.
- Will work with Customer Care Team to understand complaint handling, Quality, and Service processes, and will communicate these processes to Sales Representatives as needed
- May support key product trials, presentations or installations as directed by Brand Manager
WHAT YOU NEED:
Required
- Bachelor’s degree in marketing, business or related discipline
- 0+ years of work experience
Preferred
- Internship experience related to marketing, sales, and/or healthcare