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Why join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
Make a real difference in healthcare while building a career you’re proud of.
At Stryker, we don’t just offer jobs—we offer careers with purpose. As a global leader in medical technologies, we work with our customers to improve patient outcomes every day. If you're energetic, organised, and love supporting others, this is your chance to be part of something bigger.
About the Role
As a Customer Support Representative at our St Leonards office, you'll be the go-to problem-solver for equipment service and repair enquiries. Working alongside our Technical Services team, you'll help coordinate repairs, manage parts, and support hospitals to keep life-changing medical devices running smoothly.
What You’ll Do
Handle inbound calls and emails related to repairs and service contracts
Book and prioritise service jobs to support field engineers
Manage incoming parts and coordinate dispatch to hospitals
Follow up with customers to confirm purchase orders and approvals
Track and ship loan equipment, ensuring timely return of items
What We’re Looking For
Clear communicator with great customer service skills
Detail-focused and highly organised in a fast-paced environment
Team player who thrives on collaboration and solving problems
Positive attitude with a passion for helping others
Full Australian working rights and availability for full-time onsite work
Why Join Stryker?
Career growth with ongoing training from day one
Excellent employee benefits including healthcare and insurance
Paid parental leave and volunteer days
Onsite gym and wellbeing initiatives
Award-winning team culture with strong leadership support
To apply, include a few short lines at the top of your CV answering:
“Why do you want to become a Customer Support Representative at Stryker?”
Join a global company where your work truly matters. Apply now!
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Apply Now