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Why join Stryker?
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine!We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
As a Customer Service Representative, you will provide an outstanding service to all internal and external customers, acting as the first point for all outbound customer service functions. This role is a full time permanent position with the flexibility to work from home in Perth, WA.
Calling all energetic graduates with an eye for detail to join our team in Perth, WA. Stryker has a talent-based recruitment philosophy! We hire on the person, rather than the experience! This is a great opportunity to grow your career in the medical device industry.
Perfect for you if you're…
- A team player – Build strong relationships, exhibit excellent communication skills, and motivate others to achieve great outcomes.
- Detail-oriented – Your keen attention to detail will be crucial in this role.
- Thrive in fast-paced environments – Embrace the need for continuous energy and drive.
- A problem-solver – Be the go-to person for finding solutions when challenges arise.
- Driven to make healthcare better – Each day presents an opportunity to develop expertise in the medical device industry and contribute to improving patient care.
What You Will Do:
- Act as a first point of contact for all customer queries
- Process customer orders and record all relevant information on our database
- Work with other customer service divisions to ensure customer invoices and bookings are up to date
- Liaise with all internal departments including sales, operations and finance to ensure best practice.
What You Will Need:
- Excellent customer service skills and a desire to help others
- Prior experience in hospitality, customer service, tourism or a service oriented role
- Proven experience exceeding customer expectations and working within a team environment
- Highly developed communication skills and experience working with a diverse range of internal and external customers and clients
- A positive attitude!
Culture and Benefits:
At Stryker, you can expect an attractive package including a broad range of discounts and benefits from a range of partners! This is a genuine opportunity for an ambitious and customer focused individual to progress and grow your career with a leading global medical device company that offers countless development opportunities.
Some of our benefits include:
- Flexible working arrangements
- Ongoing training and opportunities for career progression
- Paid Parental leave schemes
- Volunteer Day
- Engagement Day
- Onsite gym available in most offices
- Being part of one of the world’s largest and most recognizable brands.
- Excellent supportive team culture – we have fun whilst we work!
- A Leader who will support & guide you throughout your career
- Access to employee benefits including health care, financial wellbeing & insurance
- Access to our career and self-development program from day one
- Work with likeminded individuals who are motivated by exceeding targets and improving patient outcomes!
If this sounds like the role for you, apply today!