Contract Coordinator - 1st Shift - Starting at $21.05/hr

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  • Portage, MI, 49002, US
  • Remote-US
Job details
Work flexiblity: Remote Req ID: R531928 Employee type: Full Time Job category: Finance Travel: 0% Relocation: No

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Why join Stryker?

Looking for a place that values your unique talents? Discover Stryker's award-winning culture.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Job description

Shift: Mon - Fri, 8am - 4:30pm

Work flexibility: Hybrid (3 days onsite, 2 days remote)

Onsite location: 1941 Stryker Way, Portage, MI

What you will do:

As a Contract Coordinator, you will be responsible for service contract order entry, processing purchase orders, and managing sales order credit.

  • Review account status and current contracts to ensure proper coverage and contract compliance
  • Focus on customer satisfaction by solving problems in a consultative manner, operating with honest and integrity and providing a highly responsive and world class level of customer service
  • Develop and maintain a high level of knowledge about all contract types, including Flex agreements
  • Have daily interaction with the Business Unit Sales Representatives, ProCare Client Specialists, Business Analyst, Field Service Technician, CXC, Flex, and other shared functions as well as various internal departments.         
  • Troubleshoot any issues with Order Credit or Contract Coverage
  • Audit contracts as specified by management, and ensure pricing integrity is met on all proposals
  • Work with the Business Analyst and provide reports on the following data when requested: New ProCare Customers, Renewal Rate, PM Management, Proposals generated, closed/won, and closed/lost
  • Willingness and ability to adjust schedule for month end purposes as requested

What you need:

Required

  • High School Diploma or GED
  • Two (2) years’ relevant work experience

Preferred

  • SAP experience
  • Experience in contract warranty, insurance adjustments, data validation
  • Ideal candidate resides within 1 hour of Portage, MI facility
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role. Apply Now