Clinical support

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Johannesburg, 2160, ZA
Job details
Work flexiblity: Field-based Req ID: R533844 Employee type: Full Time Job category: Sales and Marketing Travel: Relocation: No

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Why join Stryker?

Looking for a place that values your unique talents? Discover Stryker's award-winning culture.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Job description

What you will do:

  • Support Customer Relationships: Build and maintain strong connections with existing and new customers in theatre and clinical settings, ensuring exceptional service delivery.
  • Deliver Product Training: Provide in-depth training to healthcare professionals (HCPs) on Stryker products, including hands-on support in theatre and organizing workshops or events.
  • Manage Inventory: Conduct audits of theatre stock, manage consignment inventory, and implement effective asset management and stock rotation practices.
  • Offer Clinical Solutions: Leverage knowledge of Stryker’s product portfolio to recommend tailored solutions that meet customer needs.
  • Facilitate Product Trials: Plan and conduct product trials and evaluations in theatre and clinical environments as required.
  • Collaborate with the Team: Work closely with team members and the Regional Sales Manager (RSM) to ensure customer service levels are industry-leading.
  • Achieve Strategic Goals: Maintain and execute a business plan with clear daily, weekly, and monthly objectives aligned with regional strategies.
  • Represent with Integrity: Act professionally at all times, fostering trust and delivering on commitments to customers and colleagues.

What you need:

  • Relevant Certification: Certified Theatre Practitioner or ODA with 1-2 years of experience in a medical or healthcare environment; medical device industry experience is a plus.
  • Strong Communication Skills: Proven ability to deliver effective training, presentations, or engage with a wide range of stakeholders
  • Teamwork Expertise: Demonstrated experience working collaboratively with colleagues and customers to achieve shared goals.
  • Organizational Skills: A track record of managing inventory, meeting deadlines, and effectively handling multiple tasks.
  • Resilience and Motivation: Ability to perform under pressure and consistently achieve goals in dynamic or high-stress environments.
  • Interpersonal Excellence: Evidence of building and maintaining strong relationships with clients or healthcare professionals.
  • Continuous Improvement: A proactive approach to learning, with participation in relevant certifications, training, or upskilling programs.
  • Adaptability: Experience thriving in changing priorities, schedules, or environments with a flexible and solution-oriented mindset.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Apply Now