Clinical Specialist (San Juan, Puerto Rico)

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San Juan, PR, 00918, US
Job details
Work flexibility: Hybrid Req ID: R574482 Employee type: Full Time Job category: Sales and Marketing Travel: 50% Relocation: No

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Why join Stryker?

Looking for a place that values your unique talents? Discover Stryker's award-winning culture. We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits

Job description

Join Stryker as a Clinical Specialist supporting Mako Robotic-Arm Assisted Surgery across Puerto Rico. In this field-based role, you will provide hands-on clinical and technical support during joint replacement procedures, working directly with surgeons, operating room teams, and commercial partners to support the effective use of Mako technology.


What you will do

  • Support joint replacement procedures using the Mako Robotic System, providing on-site clinical and technical guidance throughout surgical cases.
  • Guide surgeons and operating room staff in the operation of robotic-arm applications, associated equipment, and surgical instruments.
  • Prepare pre-operative CT scans using proprietary software to support implant planning, sizing, positioning, and placement.
  • Train surgeons and operating room teams through product education, technical guidance, and ongoing in-service sessions.
  • Troubleshoot product and technical issues at customer sites and coordinate timely resolution to support surgical procedures.
  • Partner with Sales and Marketing teams to communicate product information and clinical benefits to healthcare professionals.
  • Build professional relationships with surgeons and operating room staff at assigned hospitals and customer accounts through consistent clinical support.
  • Collect and communicate customer and product feedback to internal teams to support product performance and customer satisfaction.

What you will need

Required

  • Technical degree or equivalent training in Surgical Technology, Surgical Instrumentation, Nursing, or a related healthcare field.
  • Previous professional experience in a hospital and surgical environment.
  • English proficiency at A2 level or higher.
  • Availability to travel throughout Puerto Rico and work flexible hours based on surgical schedules.

Preferred

  • University degree in Nursing, Surgical Technology, Surgical Instrumentation, or another healthcare-related discipline.
  • Experience providing clinical or technical support in operating room environments.
  • Experience working with medical devices, surgical equipment, or orthopedic procedures.

Puerto Rico: $59,900 - $83,300 USD Annual

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Click here to learn more about: US Stryker employee benefits

Stryker offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

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