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Durban, 4000, ZA
Job details
Work flexiblity: Field-based
Req ID: R532682
Employee type: Full Time
Job category: Sales and Marketing
Travel:
Relocation: No
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Why join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
What you will do:
- Support Customer Relationships: Build and maintain strong connections with existing and new customers in theatre and clinical settings, ensuring exceptional service delivery.
- Deliver Product Training: Provide in-depth training to healthcare professionals (HCPs) on Stryker products, including hands-on support in theatre and organizing workshops or events.
- Manage Inventory: Conduct audits of theatre stock, manage consignment inventory, and implement effective asset management and stock rotation practices.
- Offer Clinical Solutions: Leverage knowledge of Stryker’s product portfolio to recommend tailored solutions that meet customer needs.
- Facilitate Product Trials: Plan and conduct product trials and evaluations in theatre and clinical environments as required.
- Collaborate with the Team: Work closely with team members and the Regional Sales Manager (RSM) to ensure customer service levels are industry-leading.
- Achieve Strategic Goals: Maintain and execute a business plan with clear daily, weekly, and monthly objectives aligned with regional strategies.
- Represent with Integrity: Act professionally at all times, fostering trust and delivering on commitments to customers and colleagues.
What you need:
- Relevant Certification: Certified Theatre Practitioner or ODA with 1-2 years of experience in a medical or healthcare environment; medical device industry experience is a plus.
- Strong Communication Skills: Proven ability to deliver effective training, presentations, or engage with a wide range of stakeholders
- Teamwork Expertise: Demonstrated experience working collaboratively with colleagues and customers to achieve shared goals.
- Organizational Skills: A track record of managing inventory, meeting deadlines, and effectively handling multiple tasks.
- Resilience and Motivation: Ability to perform under pressure and consistently achieve goals in dynamic or high-stress environments.
- Interpersonal Excellence: Evidence of building and maintaining strong relationships with clients or healthcare professionals.
- Continuous Improvement: A proactive approach to learning, with participation in relevant certifications, training, or upskilling programs.
- Adaptability: Experience thriving in changing priorities, schedules, or environments with a flexible and solution-oriented mindset.