Related content
Why join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
The Billing Adjustments Analyst works as an SME for the team, supporting its peers and stakeholders in the dispute resolution and analysis of complex cases. In addition, it is responsible for activities related to the processing and approval of customer credit/debit notes, exchange orders, revenue transfer, refunds, rebates, admin fees and tax credits/tax debits. Also, is in charge of the correct processing of offsets requests related to invoices/credits/debits following the internal compliance.
What you will do
- Complete the dispute, international and MDI trackers daily.
- Update, control and review the SAP Interface transaction in a daily basis.
- Follow up the Ortho pending items to be approved according to SLA.
- Work on the Ortho Non-Workflow and ensure follow up is done.
- Complete service now cases upon request.
- Create credits and Debits for Mako according to SLA.
- Release SSS orders in a timely manner.
- Apply adjustments related to taxes, freight, Wrong Entity, Po Correction, among others.
- Escalations are worked as priority.
- Closely work with disputes team on priorities and improvements.
- Ensure all processes are documented correctly and if any change is required will communicate to the direct supervisor.
- Comply with all internal controls procedures to ensure accurate financial records.
- Performs other related work as assigned by management.
- Meet SLA’s, Targets and Quality.
- Build strong relationship with key stakeholders across the business.
What you need
- Bachelor's degree in a business field (e.g., Accounting, Finance, Economics, etc.)
- Microsoft Office proficient, including Excel, Access & Outlook
- Advanced - MS Office Suite
- Fluent spoken and written English.
- Oracle, SAP and JDE systems knowledge is a plus
- 2 - 3 years relevant working experience in a finance function in a shared service environment or multinational companies.
- ERP technology (SAP, Oracle, JDE) experience; ERP implementation experience plus