- Rochester, NY, 14604, US
- United States of America-New York-Syracuse
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Why join Stryker?
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Job description
Who We Want
- Collaborative Partners: Team players who build strong relationships across multiple functions and are dedicated to achieving shared goals.
- Customer-Oriented Achievers: Individuals who prioritize customer needs, deliver value, and enhance partnerships through trust and expertise.
- Ambitious Learners: Motivated professionals eager to develop their skills and grow within a dynamic sales environment.
- Mission-Driven Individuals: Enthusiastic contributors committed to advancing healthcare sustainability and making a meaningful impact.
Job Overview
The Associate Sales Representative (ASR) is a foundational role supporting the sustainability solutions portfolio. This role focuses on driving growth, retention, and engagement within the Patient Care franchise. The ASR collaborates with regional sales teams, strategic sales teams, and service counterparts to develop and execute strategies tailored to customer needs. Through education, data analysis, and targeted support, the ASR ensures optimal program execution and customer satisfaction. The role also serves as a critical touchpoint for implementing solutions that increase hospital participation in reprocessing programs.
The ASR is an individual contributor role, well-suited for professionals with strong interpersonal skills, analytical capabilities, and a drive to succeed.
What You Will Do
- Engage with Healthcare Teams: Educate hospital staff on the benefits of reprocessing programs, focusing on environmental and financial outcomes.
- Support Sales Efforts: Assist the Regional Manager and Strategic Sales team by identifying growth opportunities and collaborating on strategic plans to expand the franchise.
- Conduct Education Sessions: Provide in-service training for healthcare facility staff across multiple shifts, addressing updates and promoting program benefits.
- Analyze Data: Evaluate device usage and collection trends to create actionable strategies that maximize customer engagement and sales potential.
- Strengthen Relationships: Foster partnerships with key decision-makers, providing ongoing support and addressing customer needs proactively.
- Facilitate Program Implementation: Coordinate with cross-functional teams to ensure seamless program rollout and successful contract execution.
- Monitor Performance: Track collection compliance, sales performance, and customer satisfaction to identify areas for growth.
- Problem-Solve: Act as a single point of contact for resolving customer concerns and driving program improvements.
Job Requirements
Required Qualifications:
- Bachelor’s degree from an accredited university is required.
- Demonstrated record of performance and achievement in academic or professional settings.
Preferred Qualifications, Skills & Competencies:
- 0-2 years of prior sales or sales support experience, preferably in the healthcare industry.
- Familiarity with hospital operations or a healthcare setting.
- Strong analytical skills, with the ability to interpret data and drive insights.
- Exceptional time management and organizational abilities.
- Effective verbal and written communication skills.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Collaborative and self-motivated mindset, with the ability to work independently.
Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Setting: Primarily field-based, requiring frequent visits to healthcare facilities.
- Physical Requirements: Ability to lift up to 30 pounds and travel 80-100 miles per day within the territory.
- Protective Measures: Must be willing to use PPE such as masks, gloves, and gowns when working in hospital environments.
About Us:
Join a team committed to advancing healthcare sustainability through innovative solutions. At the forefront of reprocessing and remanufacturing, we have diverted over 13.2 million pounds of waste from landfills, transforming non-reprocessable devices into valuable resources. With initiatives like "Products for the Planet," we’ve planted over 75,000 trees in partnership with the National Forest Foundation, driving a shared mission of environmental stewardship. Together, we create a healthier planet and improved patient care.