Associate MAKO Product Specialist

About the job:

We are looking for a dynamic and motivated Associate Mako Product Specialist who can work professionally with company's robotic system, educate and demonstrate the key benefits of relevant products to clinical professors as well as teaching hospital faculty, residents and students. This role will be required to pass Mako course examinations and be a certified Mako Product Specialist within probation period.

What you will be doing:

• Provides surgeons and operating room staff with training and clinical/technical support in the operation of the company's robotic arm applications, associated equipment and instruments to ensure ideal placement and precision.
• Uses proprietary software to prepare pre-operative CT scans for use in conjunction with the company's Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative discussion, including implant planning, implant sizing and positioning.
• Provides documentation, reports and associated metrics to direct supervisor regarding surgery supporting and education event, plus management and company's regulatory department detailing case reviews, services performed and recommendations for product, documentation and methodology improvements.
• Maintains and controls local MAKO consigned equipment, instrument, implant and disposables inventories, processes sales orders and provides forecast input to Sales Manager.
• Supports company road-show demonstrations and 'Showsite' visits to provide potential customers with opportunity to see product in use and appreciation of clinical value.
• Trains physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the System, accessories, disposables and implants.
• Provides prompt and accurate complaint reports per the requirements of MAKO’s quality system.
• Solves product problems for customers in an expeditious manner.
• Provides case coverage at unassigned accounts as needed.
• Maintain current credentials as required by MAKO clinical training department.
• Develop and deliver training and education programs to Stryker peers.
• Travel may vary 5% up to 20% depending on assignment.

Who are we looking for:

• Degree in Engineering, Biomedical Science / Biomedical Engineering.
• Able to work comfortably in operating theatres.
• Good initiative, drive and enthusiasm to help improve healthcare
• Excellent communication with customers and team
• Adaptability to work calmly under pressure