Associate Installation Technician - Virginia

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  • Richmond, VA, 23220, US
  • United States of America-Maryland-Annapolis
  • United States of America-Maryland-Baltimore
  • United States of America-Maryland-Bethesda
  • United States of America-Maryland-Glen Burnie
  • United States of America-Maryland-Virtual
  • United States of America-Virginia-Alexandria
  • United States of America-Virginia-Leesburg
  • United States of America-Virginia-Virtual
Job details
Work flexiblity: Field-based Req ID: R528441 Employee type: Full Time Job category: Customer Services Travel: 100% Relocation: No

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Job description

Basic Function

  • Provide onsite low level project management/installation/1st pass testing during integration process.
  • Supervise additional onsite installation personnel to achieve project completion if needed.
  • Perform instruction, full system testing and provide documentation on installed systems as defined in QIP.

Responsibilities

  • Will make travel arrangements for self and possibly for other installation personnel, gather documentation and contact customer prior to every project when needed.
  • Will verify all aspects of infrastructure are in place upon arrival at site. Will work with and make suggestions to any/all contractors and customers regarding integration needs.
  • Will be required to comply with integration and documentation procedures and standards.
  • Will coordinate with offsite Project Managers and engineers conveying needs/issues to ensure appropriate tests, equipment and results are obtained.
  • Will submit daily reports to Project Manager, Installation Supervisor and appropriate individuals to maintain open and timely communication updates regarding integration process when instructed to do so.
  • Will work from written and/or verbal instructions.
  • Will communicate scope to additional installation personnel. 
  • Will be required to perform initial system functional checks identify problem areas and affect calibration adjustments.
  • Will be required to read and understand system flow documentation and amend such documents to reflect the “as built” system.
  • Will train others on operational function of installed systems when applicable.
  • Must have a professional appearance while interacting with the client.
  • Must supervise daily work efforts of other installations personnel and additional sub-contractors specific to achieving project completion and maintaining quality when applicable.
  • Outside vendors and contractors: Must supervise work details of outside contractors to ensure quality system requirements are met.
  • Interacts with customers with regard to post market surveillance activities.
  • Is responsible for staying current on all assigned training. 
  • Other duties as assigned by Project Manager, Installation Supervisor, and Regional Integration Service Manager.
  • Has the independence and authority to perform required tasks to ensure all provisions of the quality system are met.

Physical requirements

  • Heavy work: Exerting up to 50 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.
  • Must be able to review printed materials.
  • Must have demonstrated fine motor skills.
  • Must have an aptitude to use sophisticated test and office computer equipment (e.g. calculator, PC, telephone, Broadcast test and measurement equipment etc.).

Mental requirements

  • Must be able to analyze and resolve non-routine testing and/or equipment issues using independent judgment.
  • Must be able to improvise based on environmental/infrastructure needs.
  • Must be able to follow and explain detailed instruction and inspection procedures.
  • Must be able to complete detailed documentation accurately.
  • Must be able to identify issues outside scope of project and refer to appropriate individuals.
  • Must be able to travel 90% to 95% of the time and arrive to job site as specified by Project Manager/Installation Supervisor. 
  • Must be able to work in a fast pace, independent environment and use good judgment. 

Skills/Experience required

  • Intermediate PC and appropriate application skills.
  • Intermediate math and technical writing skills.
  • Excellent problem solving skills.
  • Excellent interpersonal communication skills.
  • 0-2 year related technical experience.
  • Must be of high morals and strong character. 
  • If lacking a degree, demonstrated ability to operate small hand tools (e.g. pliers, screwdrivers, hammer, wrenches, strippers, crimpers, etc.), power tools, and test equipment (e.g. data loggers, strip recorders, micrometers, voltmeters, waveform/vectorsopes, etc.).
  • If lacking a degree, basic mechanic tool use for mounting and adjusting ceiling mounted equipment (Booms, Flat Panel arms and Surgical Lights)
  • If lacking a degree, established talent for cable management and connection techniques.
  • If lacking a degree, must be able to interpret A/V/control system flow schematics.
  • If lacking a degree, experience with interpreting schematics diagrams.
  • If lacking a degree experience, with large scale integration techniques.
  • If lacking a degree, experience with customer/project management.

Education/training required         

  • B.A. / B.S
  • Those lacking a degree must have minimum 1-2 years integration experience or comparable skill set.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role. Apply Now