Account Executive | 業務專員

About the job:

This role is an integral part of the Sales team in helping the team achieve its business objectives. Key responsibility includes direct selling to hospital accounts and assisting dealers in Taiwan to implement sales activities and achieve budgets. This role will also require gaining fundamental knowledge of Stryker products and surgical procedures, as well as having the ability to convince customers on our product features and benefits.

What you will be doing:

The following include but not limited to:

• Indirect channel management: Maintain a close network of cooperative relationship with business partners (dealers) and customers.
• Direct selling: Define customer list and set priority, then conduct sales calls with proper timing to promote assigned products and provide services to existing customers.
• Start business conversation with customers and provide basic knowledge of cross team to them to enhance overall Stryker business potential.
• Know customer’s practice and needs to further provide solution with Stryker products and timely services.
• Provide technical backup at follow-ups and trouble shooting, if applicable.
• Implement sales activities to achieve budgeted sales and profitability goal.
• Explore new accounts / business opportunities to build Stryker’s customer pool.
• Collect and report market intelligence of account / territory sales achievement, concerning overall Stryker business and identify critical issues on a monthly basis.
• Support Business director / Sales Manager to formulate the sales plan and activities in accordance with local strategy, and identify market-specific needs, trends and opportunities for business growth.
• Compile customers' feedback to drive for quality of service and to expand business portfolio.

Who are we looking for:

• Minimum of 2 years frontline experience within the Medical Device industry with proven record.
• Logical and analytical skills with proven ability to solve complex problems and develop effective solutions.
• Ability to independently manage projects to meet agreed business objectives.
• Experience working within an operating room environment and radiology products are highly advantageous.
• Excellent communication skills with proficiency in spoken and written Chinese. English language ability is highly advantageous.
• High ethical standards and integrity.
• Team player and strong relationship building capacity.
• Result-driven and oriented.
• Quick learner with multi-tasking ability.
• Strong problem-solving abilities.

關於工作：

這個職位是銷售團隊不可或缺的一部分，幫助團隊達成業務目標。主要職責包括直接向醫院客戶銷售以及協助台灣經銷商進行銷售活動並達成業績目標。這個職位需要學習 Stryker 產品和外科手術的基礎知識，能夠使客戶相信我們的產品功能和優點。

你將要做什麼：

以下內容包括但不限於：

• 經銷商管理：與商業夥伴（經銷商）和客戶保持密切的合作關係網絡。

• 直銷：定義客戶名單並設定優先級，然後在適當的時間進行銷售拜訪，以推廣指定的產品並為現有客戶提供服務。

• 與客戶開始業務拜訪及深度溝通，能提供跨團隊解決方案，開發 Stryker 的整體業務潛力。

• 了解客戶的現況和需求，提供 Stryker 產品的解決方案和及時的服務。

• 根據需要在追蹤、診所和植入方面提供技術支援（如果適用）。

• 進行銷售活動以達成制定的銷售和獲利目標。

• 新客戶/市場開發，建立 Stryker 的客戶群。

• 收集並報告 Stryker 整體業務在不同產品/地區/客戶銷售表現的市場情報，隨時提出應對方案。

• 支援業務總監/銷售經理根據當地策略制定銷售計劃和活動，觀察市場需求、趨勢和業務成長機會。

• 收集客戶回饋以提高服務品質並發展全產品線的銷售機會。

我們在找誰：

• 2 年以上醫療器材產業第一線經驗並擁有良好記錄。

• 邏輯和分析能力，具有解決複雜問題和製定有效解決方案的能力。

• 能夠獨立管理專案以實現商定的業務目標。

• 有手術室環境及放射產品工作經驗者佳。

• 優秀的溝通能力，精通中文口語和書面語。英語語言能力非常有優勢。

• 高道德標準和誠信。

• 團隊合作精神和強大的關係建立能力。

• 以結果為導向制定行動方案。

• 學習能力強，具備多工處理能力。

• 強大的解決問題的能力。