职位描述
Job Description:
The Sr Digital Communications Specialist is responsible for Emergency Care’s social media, email, and website marketing efforts with the goal of constantly improving end-to-end ‘Impression-to-Lead Conversion’ KPI performance in driving demand generation growth. The Sr Digital Communications Specialist plays an integral role in the success of strategic communications projects across Emergency Care’s digital platforms. The successful candidate will have the winning mix of creative energy; experience successfully driving engagement through social media and email campaigns, mobile applications, and website landing pages; adept at hands-on technical execution; an analytical mindset; and being extremely detail-oriented.
Job Responsibilities:
Deploy energetic attitude, fanatic attention to detail, precision and excellent communications skills to:
- Format, program, track and report performance of all marketing social media and email campaigns, and associated landing pages, registration and lead forms
- Understand business goals and requirements for all social media, email and website projects. Assist in planning meetings, creating and adhering to project work-back schedules, communicating project needs and gaining consensus among cross-functional teams
- Contribute to strategic campaign development, update and measure the effectiveness of marketing programs and strategies
- Provide timely, in-depth metrics and analytics reports on campaigns
- Gather data on consumers, competitors, and market conditions
- Leverage data and personalized content to target and schedule social media and email campaigns to appropriate contact list segments
- Work with Marketing to develop and implement A/B tests to realize constant KPI improvements
- Devise and evaluate methods for collecting data, such as surveys, questionnaires, and opinion polls
- Work directly in our Marketing Automation platform (Pardot) for email campaigns
- Amplify/promote news on social properties
- Manage department’s intranet presence
- Assure adherence to applicable policies and requirements
- Maintain highest quality standards in fact-checking, quality control, editing and proofreading
- Perform other related duties as required
Minimum Qualifications:
- 7+ years of experience required in an in-house communications department or agency preferred
- Bachelor's degree required in marketing, digital media, communications, business or related area preferred
- Experience in an fast-paced, time-sensitive environment with shifting priorities and high expectations such as a newsroom, operations center, agency or project management office
- Ability to self-motivate and work within complex organizations
- Proven writing experience and robust portfolio of communications work
- Proven hands-on experience with digital/social media in a business context.
- Superior communication skills (written and verbal)
- Demonstrated real-time problem-solving skills
- Thorough knowledge of relevant technology
- Ability to adhere to budget and deadline expectations
- Working fluency with digital media campaign planning and execution, including major platforms (Facebook, Twitter, LinkedIn, Vimeo, , others), creative tools (digital photography, videography, audio/video production, writing/proofreading skills) and working familiarity with digital media metrics and measurement tools
- Familiarity with marketing automation tools (CMS systems, Salesforce, etc.)
- Strong collaborative and communicative work style