Customer Logistics Manager (m/f/d) in Warszawa at Stryker Corporation

发布日期: 9/9/2020



As Customer Logistics Manager you will be an essential member of the local Management team and responsible for the development and implementation of the appropriate Customer Logistics strategy for Poland. This will require the provision of a detailed operational review of all processes, procedures, methods and tools to determine adequacy to meet the performance objectives of the department including Customer Service, Kit Booking, Kit Logistics, Shipping/Receiving & Warehousing as well as Asset Management.

Your responsibilities:

  • Manage & develop the customer logistics team of about 30 employees by providing clear direction and expectations.
  • Develop strong strategic relationships and collaborate with colleagues across functions (RAQA, Finance, etc.) and divisions (Sales, Marketing) and management while driving leverage opportunities within the country and Europe.
  • Identify and consider options that create breakthrough strategies and create value for our customers and stakeholders, using internal and external inputs to translate the Stryker vision and strategies into concrete, actionable plans that create competitive advantage.
  • Ensure all Compliance and other policies and regulations are implemented, applied and followed.
  • Ensure all Key Performance Indicators and financial metrics for Customer and Logistics Services are reviewed and achieved.
  • Responsible for operational management of cost base of Operations and Customer Service with a strong focus on Return-on-Investment.
  • Support standardization and alignment of processes across Europe to provide cost savings and improved service levels through consistent processes to drive efficiency and productivity.
  • Play an active role in the Regional Operations team (GSAP) by identifying appropriate benchmarks and sharing best practices for the implementation of a world class logistics and customer support operation.
  • Take ownership and participate in projects e.g. the acquisition of a new warehouse, to further improve the country and European customer logistics capabilities resulting in increasing customer satisfaction, increasing efficiency, lower costs and optimized inventory levels.

What we are looking for:

  • Business or Logistics related degree
  • 7+ years professional experience preferably in a customer facing role within a multinational organization in MedTech, Automotive or other regulated industry
  • 5+ years leadership experience
  • Process Lean/ Excellence, Six Sigma tools, training or certification experience are a plus.
  • Fluent language skills in English and Polish, German language skills are a plus.
  • Have demonstrated the ability to both think strategically as well as build and execute action plans
  • Excellent collaboration and communication skills; strong cross-functional influencing skills
  • Target driven with proven ability to motivate as well as A 'can-do' attitude to all business challenges.
  • Confident and skilled in using Microsoft Office applications as well as MFG/Pro or SAP

If you have any questions please don´t hesitate to contact Julia Bucher +49 151 61548393 . We are looking forward to your application in english including CV, cover letter and references!

Please notice that the title of this advertisement can differ from the internal position title.

Work From Home: Occasional

Travel Percentage: 20%


  1. 物流职位
  2. 物流经理职位